[Remote] Vendor Account Senior Manager, Provider Digital Operations at CVS Health

Connecticut, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience in vendor management, procurement, or account management within the healthcare industry
Strong negotiation, communication, and analytical skills
3+ years experience in contract management and performance tracking
Bachelor’s degree preferred/specialized training/relevant professional qualification

Responsibilities

Build and maintain strong, strategic relationships with key vendors
Act as the main point of contact for all vendor-related communications
Coordinate monthly and quarterly health checks and business reviews with vendors
Negotiate, review, and manage vendor contracts and service level agreements (SLAs)
Track vendor performance using KPIs and scorecards
Conduct regular business reviews and audits to ensure service quality and adherence to contractual obligations
Address and resolve vendor-related issues promptly
Work closely with procurement, legal, finance, and operational teams to align vendor services with business needs
Ensure ongoing compliance through annual security risk assessments, user entitlement validation, recertification, business continuity planning, and process documentation
Coordinate responses to compliance incidents, including potential PHI breaches and audits
Analyze vendor spend and identify opportunities for cost savings
Identify project stakeholders, establish effective communication channels, and manage expectations
Monitor expenditures and ensure adherence to financial constraints throughout the project lifecycle
Prepare and present progress reports to stakeholders and senior management
Develop and implement mitigation strategies to minimize risks and ensure project success
Identify opportunities for process improvement and implement best practices, lessons learned, and industry standards

Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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