US) Consultant, Technical Services (Pharmacy)
PointClickCareSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Enterprise SoftwareIndustries
Requirements
Candidates must possess a Bachelor’s degree in Life Science, Computer Science, Computer Engineering, or a related field, along with at least 3 years of experience in Python/Java and MySQL. They should have a strong technical background, a good understanding of software architecture and data models, and familiarity with SQL. Furthermore, candidates need to be smart and eager to learn, capable of working independently in a fast-moving environment, able to work under pressure, and committed to assigned work. Excellent communication skills, including the ability to deliver formal presentations and collaborate with diverse stakeholders, are also required, along with fluency in English language proficiency in both verbal and written forms.
Responsibilities
As a Managed Services Associate Consultant, the role involves providing post-implementation System Consulting and Administration, communicating with China customers to gather and analyze requirements, supporting the customer-internal System Releases Cycle, including customer engagement, design, and enablement of new product features. The position also entails Tier 2/3 Incident Troubleshooting, Environment Management, executing Customer Change Requests, performing data import and exports maintenance, adding/deleting/changing users, setting up security, and changing territory and role hierarchy. Additionally, the role requires building KPI reports based on customer requirements, conducting user training and feature education, sharing best practices, and willing to “wear any hat” necessary to ensure customer success, as well as interacting with Veeva Product Support on the customer’s behalf.
Skills
Python
Java
MySQL
SQL
Software Architecture
Data Models
Communication Skills
Problem Solving
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees