[Remote] Incident Manager at Supabase

Remote

Supabase Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, SaaS, Developer ToolsIndustries

Skills

Key technologies and capabilities for this role

incident managementsite reliability engineeringtechnical program managementon-call rotationsincident responseincident.ioOpsgeniePagerDutyDatadogmonitoringalertingSlack workflowsPostgresAuthStorageEdge FunctionsRealtimeVector Searchasync communicationdeveloper tools

Questions & Answers

Common questions about this position

Is this role remote?

Yes, this is a fully remote position with global hiring and no offices; a WeWork membership or co-working allowance is provided.

What benefits does Supabase offer?

Benefits include fully remote work globally with a WeWork or co-working allowance, ESOP equity ownership for every team member, and a tech allowance to set up your ideal work environment.

What experience is required for the Incident Manager role?

Candidates need 3+ years in incident management, site reliability engineering, or technical program management, experience with on-call rotations and high-severity incidents, and familiarity with tools like incident.io, Opsgenie, PagerDuty, or Datadog On-call.

What is the salary for this position?

This information is not specified in the job description.

What kind of candidate is Supabase looking for in an Incident Manager?

Ideal candidates thrive in async, fast-paced environments, are comfortable creating structure under uncertainty, driving cross-functional alignment, and have experience in globally distributed teams, open-source or developer tools, and clear communication across audiences.

Supabase

Open-source backend service for developers

About Supabase

Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.

Singapore, SingaporeHeadquarters
2020Year Founded
$190.8MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Remote work from anywhere
Autonomous work
Health, vision & dental benefits
Generous tech allowance
Annual education allowance
Annual run off-sites

Risks

Increased competition from other open-source BaaS platforms like Appwrite and Nhost.
Potential security vulnerabilities in open-source projects if not regularly updated.
Freemium model may challenge conversion of free users to paid subscribers.

Differentiation

Supabase offers a real-time database with self-documenting APIs for PostgreSQL.
The platform is open-source, allowing for community-driven improvements and customization.
Supabase provides a comprehensive suite of tools for scalable application development.

Upsides

Supabase raised $80M in Series C, totaling $196M in funding.
Growing demand for open-source solutions boosts Supabase's market potential.
Increased interest in real-time data processing aligns with Supabase's capabilities.

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