[Remote] User Researcher at AffiniPay

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial Technology, SoftwareIndustries

Skills

Key technologies and capabilities for this role

User ResearchGenerative ResearchEvaluative ResearchProduct DesignProduct ManagementData AnalysisStakeholder ManagementPresentation SkillsReporting

Questions & Answers

Common questions about this position

What experience is required for the User Researcher position?

Candidates need 2-5 years of industry experience conducting qualitative user research, a demonstrated track record of leading research projects connected to business strategy, strong storytelling and presentation skills, and proficiency in tools like Figma, Zoom, UserTesting, Maze, Dovetail, Reduct, and Qualtrics.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this User Researcher position remote or based in a specific location?

This information is not specified in the job description.

What is the company culture like at AffiniPay?

AffiniPay has a fast-moving, growth-focused culture with highly collaborative problem solvers passionate about personal and company growth, emphasizing teamwork, investment in employee development, recognition of accomplishments, and celebrating successes.

What makes a strong candidate for this User Researcher role?

A strong candidate has 2-5 years of qualitative user research experience, a track record of leading projects tied to business outcomes, excellent storytelling skills for stakeholders, and proficiency in research tools; nice-to-haves include knowledge of AI/automation and experience in B2B, fintech, legal tech, or SaaS.

AffiniPay

Payment processing solutions for professionals

About AffiniPay

AffiniPay provides payment solutions specifically designed for professionals in various industries, including legal, accounting, design, and associations. Its main products, such as LawPay and CPACharge, offer customized payment processing systems that help clients manage transactions securely and efficiently. These solutions streamline payment processes, improve cash flow, and enhance the client experience. AffiniPay distinguishes itself from competitors by focusing on the unique needs of professional services and ensuring compliance with industry standards, which is essential for clients handling sensitive financial information. The company's goal is to be a trusted partner for professionals by providing secure and effective payment processing solutions that meet their specific requirements.

Austin, TexasHeadquarters

2005Year Founded

GROWTH_EQUITY_VCCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Risks

Increased competition from fintech startups could erode AffiniPay's market share.

Expansion into new markets may expose the company to unfamiliar regulatory challenges.

Reliance on key partnerships may pose a risk if these relationships change or dissolve.

Differentiation

AffiniPay specializes in payment solutions for professional services like legal and accounting.

The company offers industry-specific products such as LawPay and CPACharge.

AffiniPay emphasizes security and compliance, crucial for handling sensitive financial information.

Upsides

Expansion into Puerto Rico could open new markets and increase revenue streams.

Significant investment from Genstar Capital could accelerate growth and innovation.

CEO Dru Armstrong's recognition could enhance the company's reputation and attract top talent.

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