Lifecycle Marketing Manager at Ethos Life

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurtech, FintechIndustries

Requirements

6–10 years of experience in lifecycle, CRM, or retention marketing
Proven success running B2B and/or B2C lifecycle programs at scale
Strong grasp of analytics and experience using tools like MODE, SQL, GA, or similar
Hands-on experience with MarTech tools (e.g., Iterable, Segment, Braze, Amplitude, HubSpot)
Solid understanding of customer data, event tracking, and dynamic content personalization
Excellent communication and presentation skills; ability to influence cross-functional teams
Highly organized, with a test-and-learn mindset and strong problem-solving skills

Responsibilities

Own the end-to-end customer lifecycle strategy across channels (email, push, in-app, SMS, etc.)
Design and execute personalized nurture flows for both B2B and B2C segments
Map customer journeys, identify drop-off points, and implement retention/re-engagement programs
Analyze customer data and behavioral events to uncover insights and drive segmentation
Measure campaign performance and lifecycle KPIs (e.g., activation, churn, LTV)
Conduct A/B testing and continuously iterate for improvement
Work with marketing automation and CRM platforms (e.g., Iterable, Braze, HubSpot, Salesforce)
Partner with data and engineering teams to ensure accurate event tracking and integrations
Maintain and improve data pipelines used in lifecycle campaigns
Collaborate with product, sales, design, and support teams to align on messaging and timing
Support go-to-market strategies and product launches with timely lifecycle communications
Advocate for the customer experience across touchpoints
Manage a large volume of complex projects in a detail-oriented way, with regular communication and updates to cross-functional partners
Build and deliver executive-ready presentations on campaign impact and customer trends
Create dashboards and reports to communicate lifecycle performance

Skills

Key technologies and capabilities for this role

Lifecycle MarketingCustomer EngagementMarTechCRMData-driven AutomationB2B MarketingB2C MarketingAnalytics

Questions & Answers

Common questions about this position

What is the salary for the Lifecycle Marketing Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for this Lifecycle Marketing Manager role?

The role requires a strong analytical mindset, deep understanding of B2B and B2C marketing dynamics, hands-on experience with modern MarTech stacks, CRM systems, and data-driven automation.

What is the company culture like at Ethos?

Ethos blends industry expertise, technology, and the human touch to make life insurance faster and easier, with a customer-centric focus using deep technology and data science. They emphasize scalability, cross-functional collaboration, and protecting families through innovative programs.

What makes a strong candidate for this Lifecycle Marketing Manager position?

Strong candidates will have experience leading customer engagement across the full lifecycle, expertise in data-driven optimization, proficiency with MarTech and CRM platforms like Iterable, Braze, HubSpot, and Salesforce, and the ability to collaborate cross-functionally.

Ethos Life

Online life insurance with no medical exams

About Ethos Life

Ethos Life provides life insurance solutions through a fully online platform, making it easier for individuals and families to obtain coverage without the need for medical exams. The application process is streamlined, allowing potential clients to receive instant quotes and often get approved within minutes by answering specific health and lifestyle questions. This approach contrasts with traditional life insurance methods, which can be lengthy and cumbersome. Ethos Life sells term and whole life insurance policies through partner carriers and earns commissions on these sales. Additionally, the company offers complimentary estate planning tools, such as free wills, to enhance the customer experience and set itself apart from competitors. The goal of Ethos Life is to provide straightforward and affordable life insurance options while simplifying the overall process for its customers.

Austin, TexasHeadquarters

2016Year Founded

$395.4MTotal Funding

SERIES_DCompany Stage

Financial ServicesIndustries

501-1,000Employees

Risks

Departure of key executives like CFO Anan Kashyap may affect financial strategy.

Class action lawsuit under Illinois genetic privacy law could harm Ethos's reputation.

Recent layoffs may indicate financial strain, affecting employee morale and performance.

Differentiation

Ethos Life offers a fully online life insurance application process, eliminating medical exams.

The company provides complimentary estate planning tools, enhancing customer value and experience.

Ethos partners with major insurers like Legal & General America to ensure policy reliability.

Upsides

Growing demand for no-exam life insurance policies boosts Ethos's market potential.

Increased consumer interest in digital insurance solutions aligns with Ethos's tech-driven model.

Partnerships with companies like Ameritas expand Ethos's product offerings and market reach.

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