Fetch

PM Leader - ML Personalization (Search & Discovery)

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Search & Discovery, AI & Machine LearningIndustries

Position Overview

  • Location Type: Remote (United States)
  • Job Type: Full-time
  • Salary: Not specified

Description: We are looking for a PM Leader - ML Personalization (Search & Discovery) to partner with our ML ranking & personalization teams to drive the vision & strategy, help shape our systems and user experiences. Unlocking a blend of supervised and un-supervised learning, building Entity Understanding of users, products, brands, categories, offers and relationships across them all to power offer personalization and ranking, shelf automation, full page optimization, search, post-purchase recommendations, ad optimization, bid & creative optimization and more. We are looking for a PM who’s “done this” at scale, is at the cutting edge of LLMs and genAI to know what makes sense to apply and what doesn’t, and can raise the bar in our vision and outcomes.

Requirements

  • Experience with ML ranking & personalization systems.
  • Understanding of supervised and un-supervised learning techniques.
  • Experience building Entity Understanding.
  • Ability to drive meaningful uplift through data-driven innovation.
  • Proven experience working at scale.
  • Knowledge of LLMs and GenAI.

Responsibilities

  • Set the mission, vision, strategy, and priorities for ML personalization initiatives.
  • Partner with ML ranking & personalization teams.
  • Drive regular measurement and innovation in personalization.
  • Focus on user and partner success.
  • Determine how to match users to the right content at the right price at the right time with the right creative across various touchpoints (home page, search, post-purchase).
  • Leverage $180bn of line item level GMV data to personalize the user experience.
  • Make it easy for users to discover content and browse/explore.

Company Information

  • Company Culture: Ranked as one of America’s Best Startup Employers by Forbes for two years in a row. Fosters a people-first culture rooted in trust, accountability, and innovation. Encourages employees to challenge ideas and think bigger.
  • Mission: To empower consumers to live rewarded throughout their day.
  • Partners: Investments from SoftBank, Univision, and Hamilton Lane; partnerships with challenger brands and Fortune 500 companies.
  • Achievements: Delivered more than $1 billion in rewards and earned more than 5 million five-star reviews.

Application Instructions

  • Not specified.

Equal Employment Opportunity: Fetch is an equal employment opportunity employer.

Skills

ML ranking
personalization systems
supervised learning
unsupervised learning
Entity Understanding
LLMs
GenAI
data-driven innovation
scaling experience

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters
2013Year Founded
$9.2MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, Consumer GoodsIndustries
11-50Employees

Benefits

Stock options
401k match
Medical, dental, & vision
Pet insurance
Education reimbursement
Flexible PTO
Parental leave
Flexible work schedule
Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.
Rising operational costs may impact Fetch's profitability as it scales delivery services.
Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.
Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.
Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.
Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.
Fetch's use of AI and gamification can boost user engagement and retention.

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