Key Account Manager

Position Overview

As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities, and workable solutions for your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.

Employment Type

[Not Specified]

Location Type

Flexible First: This role can be performed remotely but must be within the Greater London area.

The Impact You'll Have

This role performs a range of strategically essential activities:

• Curious Questioner: Drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.
• Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.
• Numbers Fanatic: Models, plans, and monitors a path to growth based on the right data.
• Strategic Connector: Excels at supporting cross-functional efforts and connecting people and ideas to drive innovation.
• Revenue Overachiever: Charts a path to ambitious growth targets and hits them.
• FinTech Guru: Possesses deep knowledge of disruption in the financial services industry or a strong desire to learn while working with top innovators in the space.

Who You Are

• 7 years of experience in Account Management.
• Proven experience growing and scaling strategic accounts and building multi-stakeholder relationships.
• Familiarity and first-hand knowledge in fintech, banking, or payments.
• Strong communication skills (interpersonal, verbal, presentation, written, email) and a track record of creating and executing strategic account plans.
• Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization.
• Positive attitude, team player, adaptable, resourceful, and a self-starter able to lead independently.
• Strong grasp of industry trends and competitive landscape.
• Hands-on experience in negotiating contracts, pricing models, and renewals.
• Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs.
• Experience leading business reviews and using data-driven strategies to make informed decisions.

Nice-To-Haves

• Experience or familiarity with the BNPL industry, Card Issuing and Processing.

Compensation and Benefits

• Premium Private Medical and Dental coverage.
• Generous time off program with additional “Floating Holiday days”.
• Retirement savings program with company contribution.
• Equity in a publicly-traded company and an Employee Stock Purchase Program.
• Monthly stipend to support our remote work model.
• Annual development stipend to support people growth and development.
• Family-forming benefits and up to 20 weeks of Parental Leave.
• Wellbeing programs (e.g., Modern Health, HealthKick, and much more).

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc).

Hiring Team

• Hiring Manager: Joseph Ollapally, Senior Director, Global Strategic Partnerships
• Recruiter For This Role: Louise Devlin