Account Director
Atlan- Full Time
- Senior (5 to 8 years)
Candidates should possess a proven track record of growing complex enterprise customer accounts with six figure contract values through renewals and expansions, and consistently meeting quota targets. They should also have experience successfully taking new products to market with tight collaboration with cross functional teams in Product, including experience in molding beta-stage products to be market-ready, developing creative pricing strategies, and collaborating with technical teams to alter the trajectory of products based on client feedback.
The Strategic Account Director will be the primary account partner for key customers, deeply understanding their business goals and how Antenna data can drive results. They will proactively identify opportunities, manage a plan to increase customer engagement, and collaborate with a cross-functional team to ensure customers are fully leveraging Antenna data products. This includes collaborating with Customer Success, Analytics, Sales, and Product to ensure Antenna is delivering on its promise to customers, supporting a highly coordinated effort of meeting customer needs and collaborating with Product teams on future product improvements, and working closely with the VP, Client Services to develop strategies for account management at Antenna.
Market research and analytics for subscriptions
Antenna provides insights into the subscription economy, focusing on streaming services. The company collects and analyzes data on consumer interactions with subscription services, helping businesses understand subscriber preferences and behaviors. This information allows companies to make informed decisions about their products and marketing strategies. Antenna's clients are primarily subscription-based businesses that rely on these insights to improve user acquisition and retention. Unlike competitors, Antenna specializes in the subscription market, offering tailored analytics that help clients adapt to changing consumer demands. The goal of Antenna is to empower subscription-based companies to thrive in a competitive landscape by providing them with the data they need to drive growth and enhance customer satisfaction.