Account Director - North Central
AccelaSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, Market Research, Software as a Service (SaaS)Industries
Position Overview
- Location Type: Remote-First (United States)
- Employment Type: Full-Time
- Salary: Not specified (Implied: Competitive)
Antenna is a data and analytics startup focused on providing industry benchmarks and insights to brands. The Strategic Account Director will manage and grow existing customer relationships, ensuring they maximize the value of Antenna’s data products and collaborating with Product and Commercial teams to drive product adoption and innovation. This role is a key part of building best practices within the Account Management team and thrives in a dynamic environment. The role reports to the VP, Client Services.
Requirements
- Proven track record of growing complex enterprise customer accounts with six-figure contract values through renewals and expansions.
- Consistent achievement of quota targets.
- Experience taking new products to market, collaborating with Product teams, and adapting beta-stage products for market readiness.
- Experience developing creative pricing strategies.
- Ability to work closely with technical teams to influence product development.
- Strong communication and interpersonal skills.
Responsibilities
- Serve as the primary account partner for key customers, understanding their business goals and how Antenna data can drive results.
- Meet revenue goals by increasing Annual Recurring Revenue (ARR) and Net Revenue Retention (NRR) from existing customer relationships.
- Grow customer relationships using a consultative approach and leveraging the full suite of Antenna data use cases.
- Champion new products, ensuring customers understand the full value proposition.
- Support a coordinated effort to meet customer needs and collaborate with Product teams on future product improvements.
- Work closely with the VP, Client Services to develop strategies for account management at Antenna.
- Collaborate with Customer Success, Analytics, Sales, and Product teams.
Application Instructions
- Not specified.
Company Information
- Company: Antenna
- Industry: Data and Analytics
- Mission: To expand knowledge of subscriber behavior so brands can entertain, inspire, and empower the world.
- Culture: Remote-first, dynamic, collaborative.
Skills
Account Management
Customer Relationship Management
Enterprise Sales
Product Adoption
Pricing Strategies
Technical Collaboration
Communication
Interpersonal Skills
Antenna
Market research and analytics for subscriptions
About Antenna
Antenna provides insights into the subscription economy, focusing on streaming services. The company collects and analyzes data on consumer interactions with subscription services, helping businesses understand subscriber preferences and behaviors. This information allows companies to make informed decisions about their products and marketing strategies. Antenna's clients are primarily subscription-based businesses that rely on these insights to improve user acquisition and retention. Unlike competitors, Antenna specializes in the subscription market, offering tailored analytics that help clients adapt to changing consumer demands. The goal of Antenna is to empower subscription-based companies to thrive in a competitive landscape by providing them with the data they need to drive growth and enhance customer satisfaction.
New York City, New YorkHeadquarters
2019Year Founded
$13.8MTotal Funding
SERIES_ACompany Stage
Data & Analytics, ConsultingIndustries
11-50Employees