Account Manager
Vantage- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a strong ability to develop instant rapport with new people and demonstrate success at managing and growing relationships within Fortune 1000 clients and/or financial services companies, exhibiting subject matter expertise, business acumen, and commitment to effective processes and tactics. They should be energetic and creative with a natural intellectual curiosity, understanding of SaaS client engagement best practices, and a commitment to delivering results with grit, work ethic, and enthusiasm. Strong communication skills, including oral, written, and presentation abilities, are also required to effectively communicate complex issues to various audiences, from analysts to C-level executives.
The Account Manager, Financial Services will be responsible for developing three-dimensional relationships with customers and key stakeholders to retain and grow the customer base, serving as the clients’ main point of contact for inbound queries and outbound engagement. They will also work with a variety of clients including Hedge Funds, Asset Managers, Investment Banks, and Private Equity firms, identifying new business opportunities to expand AlphaSense’s footprint within each client account and collaborating with account executives to achieve revenue goals. Furthermore, they will extract knowledge from clients and share it internally with product, marketing, and sales teams to optimize the company’s strategy and communication, and forecast and maximize retention rate across the book of business while identifying revenue at risk to prevent churn.
AI-driven financial research platform
AlphaSense provides a financial research platform that uses artificial intelligence to help clients gain insights into various companies, industries, and market trends. Users can search through a vast library of over 300 million documents, which includes both external and proprietary content. The AI technology streamlines the research process by automating repetitive tasks, allowing clients to concentrate on analyzing the information instead. Additionally, AlphaSense monitors real-time data to highlight important insights, helping clients stay ahead in a rapidly changing market. Unlike its competitors, AlphaSense is particularly focused on data security, implementing advanced measures like the zero trust security model and secure data encryption. The goal of AlphaSense is to empower clients in making informed decisions, whether they are launching new products or providing strategic insights to executives.