IT Director Business Relationship Management – Global Commercial Excellence at Abbott

Alameda, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Strong ability to develop and maintain relationships with business leaders, executives, and stakeholders across North America, EMEA, APAC, and LATAM regions
Deep understanding of unique regional challenges, opportunities, local market dynamics, regulations, customer preferences, and future omnichannel scaling
Expertise in aligning IT strategies with global business strategies, including governance, strategic alignment, and demand-shaping for Commercial Excellence, AI, and Advanced Analytics
Proven experience in driving business-technology strategy, road-mapping, defining business cases, and capturing/showcasing business value
Knowledge of IT-related Sales Execution, Enablement, Effectiveness, Performance, and Analytics solutions
Ability to act as a trusted advisor and change agent, partnering with Vice President, Divisional Vice President, and 12+ Business Directors and Country Managers
Skills in influencing architecture, portfolio, and program management through partnership with IT Delivery organization and software/service providers
Capability to anticipate executive priorities, pain points, and future strategic business capabilities, providing proactive, concise, outcome-focused communication

Responsibilities

Align global IT and Business strategies, ensuring the portfolio of programs, projects, and applications supports business growth, engages health care professionals, and enhances patient care
Manage the global IT portfolio for the Commercial Excellence domain across all regions (North America, EMEA, APAC, LATAM)
Drive business-technology strategy and road-mapping, define business cases, and capture/showcase business value
Partner with Abbott IT Delivery organization to guide architecture, portfolio, and program management, and influence engagement with software/service providers
Develop and maintain strong relationships with business leaders, executives, and stakeholders across regions; understand regional challenges and align IT strategies
Drive governance, strategic alignment, and demand-shaping in-region for Commercial Excellence, AI, and Advanced Analytics
Engage regularly with Global Commercial Director and Divisional VP of ADC IT to understand priorities, provide updates on progress/challenges/solutions, and anticipate concerns
Coordinate Commercial Excellence vision and strategy across all ADC regions in partnership with business and IT delivery teams, ensuring platform consistency with localized nuances
Influence strategic direction by fostering cross-functional collaboration, breaking down silos, and optimizing cohesive effectiveness for seamless technology-business alignment

Skills

Key technologies and capabilities for this role

IT StrategyBusiness Relationship ManagementPortfolio ManagementProgram ManagementStrategic RoadmappingBusiness Case DevelopmentArchitecture GuidanceStakeholder ManagementVendor ManagementGlobal OperationsCross-functional Collaboration

Questions & Answers

Common questions about this position

What is the reporting structure for this IT Director role?

You will report directly to the Global Commercial IT Director.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What key responsibilities define success in this role?

The role involves aligning global IT and business strategies, managing the IT portfolio for Commercial Excellence across regions, driving business-technology road-mapping, and partnering with executives as a trusted advisor on sales execution, enablement, and analytics solutions.

What makes a strong candidate for this IT Director position?

Strong candidates will have experience building relationships with executives across regions (North America, EMEA, APAC, LATAM), driving strategic IT alignment, governance, demand-shaping, and business transformation, especially in Commercial Excellence, AI, and advanced analytics.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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