[Remote] Strategy & Operations Manager, Business Systems & IT at Dandy

United States

Dandy Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of total experience in a technology environment
  • 3+ years dedicated to managing IT projects, programs, or business operations
  • Proven track record of managing and delivering complex, cross-functional projects
  • PMP or similar certification is a strong plus
  • Direct experience with software asset management (SAM), vendor negotiation, and managing technology budgets and renewals
  • Strong functional knowledge of process documentation and optimization methodologies (e.g., BPMN, RACI)
  • Exceptional communication and facilitation skills

Responsibilities

  • Design, implement, and enforce a scalable project management framework (e.g., intake, prioritization, delivery, and reporting)
  • Directly manage and drive a portfolio of critical, cross-functional programs from scoping through hypercare
  • Champion the use of standard documentation to ensure consistent quality and minimize technical debt
  • Partner with IT/BS Leads to forecast and track team capacity, ensuring resources are optimally aligned
  • Own the end-to-end process for IT and Business Systems software license renewals
  • Conduct regular audits of software usage and licenses to identify and reclaim unused seats
  • Assist leadership with budget planning, expense tracking, and vendor negotiation strategy
  • Lead initiatives to streamline and automate the team’s internal workflows
  • Implement reporting mechanisms to measure the team's balance between reactive support and strategic development
  • Own key communication channels, providing clear, concise, and timely updates on project status, risks, and resource utilization

Skills

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision coverage
Parental planning
Mental health benefits
401(k) plan
PTO
Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.
Data privacy concerns are rising with digitalization in the dental industry.
Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.
Their Chairside software simplifies the scanning process for dental professionals.
Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.
Personalized dental care trend supports Dandy's customized prosthetics services.
AI integration in dental imaging complements Dandy's digital scanning technology.

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