Trading Partner Relationship Manager - Healthcare (Remote) at Expedia

New Orleans, Louisiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years' Healthcare Revenue Cycle Client Relationship experience strongly recommended
3+ years' Healthcare EDI experience required
Provider and Payer based background
3+ years' expertise with Salesforce or a similar CRM
Experience with HL7 and X12 message/file formats and transactions
Associated with WEDI, X12, HL7, CAQH CORE industry groups

Responsibilities

Manage the daily operations for a portfolio of large strategic partnerships
Develop deep subject matter expertise for each relationship
Create strategic plans to grow important relationships
Ensure partners achieve commitments and track their performance
Work collaboratively with sales, product, finance, leadership, and other teams to deliver exceptional partner experience
Guide and facilitate contracting with payers, trading partners, and third parties in collaboration with Experian Health legal team to ensure appropriate legal standing/protection
Serve as the external liaison on behalf of Experian Health with Payer connectivity/EDI business leaders and technical teams to ensure alignment on availability, connectivity options, and issue resolution (for traditional EDI and new methods/transaction types)
Act as internal escalation path for payer related issues
Facilitate efficient and quick connectivity issue resolution through direct engagement with Experian Health, Payer, Provider, and trading partner resources (including payer enrollment escalations)

Skills

Key technologies and capabilities for this role

Relationship ManagementStrategic PlanningContract NegotiationEDIPayer ConnectivityHealthcare DataStakeholder CollaborationPerformance Tracking

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position with a flexible work environment that also allows hybrid or in-office options.

What benefits are offered for this role?

The role offers a great compensation package and bonus plan, core benefits including medical, dental, vision, and matching 401K, flexible work environment, and flexible time off including volunteer time off, vacation, sick, and 12 paid holidays.

What experience is required for this position?

The role requires 5+ years of Healthcare Revenue Cycle Client Relationship experience (strongly recommended), 3+ years of Healthcare EDI experience, provider and payer background, 3+ years of expertise with Salesforce or similar CRM, and experience with HL7 and X12 message/file formats.

What is the specific salary range for this role?

This information is not specified in the job description.

What makes a strong candidate for this Trading Partner Relationship Manager role?

Strong candidates will have 5+ years of Healthcare Revenue Cycle Client Relationship experience, 3+ years in Healthcare EDI with provider and payer background, expertise in Salesforce, familiarity with HL7 and X12 formats, and association with industry groups like WEDI, X12, HL7, or CAQH CORE.

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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