Team Lead, Sales Development Representative
NextRollFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a minimum of a Bachelor's degree in administration, business, or a related field, or equivalent experience, along with a minimum of three years of experience in customer service. Proficiency in computer use and business-related software, including Microsoft applications like Excel, Word, and Outlook, is required, as is a working knowledge of various office equipment and the company's product lines and customer base.
The Inside Sales Manager is responsible for supervising the inside sales group, planning and coordinating sales functions, and ensuring customer support through frequent communication with customers and account managers. This role involves motivating employees for productivity, gathering customer feedback for satisfaction, providing job training, identifying and resolving problems, evaluating individual and program performance, coaching employees, conducting annual performance reviews, informing customers of program updates, driving new product sales, and preparing reports and correspondence.
Manufactures and distributes construction and packaging products
UFP Industries operates as a diversified holding company with several subsidiaries, including UFP Packaging, UFP Construction, and UFP Retail Solutions. The company manufactures, distributes, and sells a wide range of products for various markets, including residential and commercial construction, packaging, and industrial sectors. Its products are tailored to meet the specific needs of clients across North America, Europe, Asia, and Australia. UFP Industries stands out from its competitors by leveraging its extensive operational footprint and expertise to serve a diverse clientele, ensuring consistent revenue from multiple geographic regions and industry segments. The company's goal is to effectively meet the diverse needs of its customers while maintaining a steady income stream.