Sales Operations Manager
Jellyfish- Full Time
- Mid-level (3 to 4 years)
Candidates should have at least 5 years of experience in a commercial or sales support role, with a proven track record in project management. A strong understanding of sales processes is required, preferably with direct selling experience. Experience managing a large team is necessary, and a background in logistics is a plus. Prior experience in country or regional office environments is advantageous. A Bachelor’s degree is required, while a master’s degree is preferred. Excellent verbal and written communication skills are essential, along with strong problem-solving, data interpretation, and impact assessment abilities.
The Head of Sales Planning will provide business performance reporting on a daily, weekly, and monthly basis. They will support the Sales Head in the analysis, planning, and execution of sales strategies. Managing the sales calendar, budgeting, and incentive schemes is crucial. The role involves overseeing sales processes, coaching, and performance improvement. Conducting sales audits and ensuring compliance with regional priorities is required. They will drive Salesforce.com adoption, ensure data accuracy, and utilize automation tools. Leading customer allocation and channel optimization exercises, as well as providing Salesforce.com admin support and user management, are key duties. Additionally, they will develop and execute sales training programs with regional teams and manage the Sales Operations team to ensure timely execution of projects and reports.
Technology-enabled logistics and delivery services
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.