PagerDuty

Future Opportunities - Sales - US

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & Services, Software & TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified (Details about compensation can be found through PagerDuty's career website)

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. Interested in being considered for future sales opportunities at PagerDuty? Connect with us here!

We love connecting with Account Executives who have experience growing existing accounts and acquiring new business. Our Account Executives are responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. We look for dynamic, consultative sales leaders who understand the nuances of nurturing long-term relationships and winning new business—individuals who thrive in a tech-forward environment and are passionate about delivering impactful solutions.

Requirements

  • Experience growing existing accounts and acquiring new business.
  • Strong understanding of consultative sales leadership.
  • Ability to build lasting relationships with clients.
  • Ability to identify and pursue strategic growth opportunities.
  • Experience working in a tech-forward environment.
  • Passionate about delivering impactful solutions.

Responsibilities

  • Value Selling: Focus on demonstrating the unique value our products and services bring to both new and existing customers, addressing specific needs and challenges that drive their business forward.
  • Account Expansion & Acquisition: Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts.
  • Strategic Account Development: Develop and execute strategic plans to expand accounts and identify new high-potential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends.
  • Sales Effectiveness: Establish and maintain strong, authentic relationships with both new and existing clients. Negotiate positive outcomes, ensuring mutual success with current accounts while securing new deals with prospective clients.
  • Executive Engagement: Conduct high-level conversations with senior executives (VP+) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts.
  • Sales Execution: Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the long-term strategic success of both the customer and PagerDuty.
  • Prospecting & New Business Development: Utilize marketing, alliances, and BDR programs to uncover new logo opportunities. Proactively qualify prospects, develop strategies to win new business, and create plans to convert leads into customers.
  • Planning: Develop and maintain strategic plans for account growth and new business development.

Application Instructions

  • Connect with PagerDuty through the provided link. (Link not provided in original text)

Skills

Account Management
Consultative Sales
Relationship Building
Strategic Growth
Customer Acquisition
Value Selling
Tech-Savvy
Solution Selling

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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