PagerDuty

Future Opportunities - Sales - US

United States

PagerDuty Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & Services, Software & TechnologyIndustries

Requirements

Candidates should possess experience growing existing accounts and acquiring new business, thrive in a tech-forward environment, and be passionate about delivering impactful solutions. They should also be consultative sales leaders who understand the nuances of nurturing long-term relationships and winning new business, and have a customer-centric approach.

Responsibilities

As a Sales representative, you will focus on demonstrating the unique value of PagerDuty's products and services to both new and existing customers, addressing specific needs and challenges. You will balance your time between account expansion and acquisition, developing strategic plans to expand accounts and identify new high-potential opportunities, establishing authentic relationships with clients, and conducting high-level conversations with senior executives. Additionally, you will ensure thorough pipeline management, follow up on commitments, utilize marketing programs to uncover new logo opportunities, and proactively qualify prospects to convert them into customers.

Skills

Account Management
Consultative Sales
Relationship Building
Strategic Growth
Customer Acquisition
Value Selling
Tech-Savvy
Solution Selling

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

Key Metrics

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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