Forward Deployed Engineer at Valon

New York, New York, United States

Valon Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Mortgage Servicing, Financial ServicesIndustries

Requirements

  • 1–5 years of software engineering experience, ideally with product ownership or startup DNA
  • Builder mindset: bias toward MVPs, fast iterations, and visible impact over perfect code
  • Comfortable with ambiguity: ability to decompose fuzzy asks, prioritize independently, and execute without a spec
  • Customer-centric: experience working directly with users or clients, and ability to speak business and code
  • Owner mindset: step up to solve problems even when they “aren’t yours.”
  • Willing to be based out of NY or SF, with 25-50% travel to client locations

Responsibilities

  • Accelerate deployments by building high-impact integrations and prototypes for strategic enterprise clients
  • Unblock revenue by solving the “last mile” of adoption—translating ambiguous needs into working software
  • Bridge product and GTM by embedding with sales, product, and customer success teams to shape deployments and inform roadmap
  • Own technical execution end-to-end: scope, build, debug, deploy, and iterate
  • Act as the technical face of Valon in key accounts—building trust through speed, empathy, and impact

Skills

Key technologies and capabilities for this role

IntegrationsPrototypingSoftware EngineeringAICustomer SolutionsSales EngineeringAPI DevelopmentWorkflow Automation

Questions & Answers

Common questions about this position

What are the location and travel requirements for this role?

Candidates must be based out of NY or SF with strict in-office requirements and travel to client locations 25-50% of the time.

What experience level is required for the Forward Deployed Engineer position?

The role requires 1–5 years of software engineering experience, ideally with product ownership or startup DNA.

What key traits make an ideal candidate for this role?

Ideal candidates are builders who bias toward MVPs and fast iterations, comfortable with ambiguity, customer-centric with direct client experience, and have an owner mindset.

What is the company culture like at Valon?

Valon has a fast-moving culture focused on outcomes, rapid iterations, MVPs, and direct customer collaboration, with a growing team of engineers, operators, product enthusiasts, and servicing professionals leveraging technology to improve homeownership.

What makes a strong application for this Forward Deployed Engineer role?

Strong candidates have 1-5 years of engineering experience with startup DNA, a builder mindset focused on fast impact, comfort with ambiguity and customer needs, and willingness to be based in NY or SF with 25-50% travel.

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave

Risks

Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.

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