Enterprise Solutions Engineer

Position Overview

• Location Type: Remote-Friendly
• Employment Type: Full-time
• Salary: Not Specified (Implied: Competitive)

Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations. Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

This role is for an Enterprise Solutions Engineer who enjoys teaching, problem-solving, and contributing to the growth of our biggest customers. You'll work closely with Account Executives to remove technical and business obstacles, advocate for customer interests, and create compelling technical content.

Requirements

• 4+ years of sales experience
• 2+ years of experience in enterprise companies
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition, and humility

Responsibilities

• Partner with Account Executives to remove technical and business obstacles in front of a sale.
• Advocate for customer interests to relevant internal teams.
• Create compelling technical content.
• Work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions.
• Distill technical concepts to buyers.
• Contribute to the success of our biggest customers.

Application Instructions

• Not Specified (Implied: Application through Hightouch's Careers Page)