[Remote] Field Engineer I - Monitoring Solutions - Knoxville, TN at GE Healthcare

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Healthcare, Medical TechnologyIndustries

Requirements

Associates degree, Bachelor’s degree, military education, participant in the formal GE Healthcare Biomedical or Field Engineer Services Internship or Military Externship program; OR High School Diploma/GED with 4+ years of experience servicing electronic equipment
Valid Driver’s License
Legal authorization to work in the U.S. (no sponsorship)
Compliance with GEHC's standard background check, including a post-offer drug test
Compliance with all customer access policies, including proof of required immunizations, additional drug tests, or background checks (including federal government background check if applicable)
Ability to lift, carry, push, and pull up to 35 lbs. unassisted; frequently bend, stoop, twist, climb, crouch, squat, kneel, crawl, sit, and stand for long periods; reach at, above, and below shoulder level; flex and extend neck; good hand and finger dexterity
Ability to be available after-hours and/or work a rotating on-call schedule, including weekends

Responsibilities

Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment (Patient Monitoring solutions) within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction
Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met
Ensure documentation of all work performed is captured, including the ordering of parts

Skills

Key technologies and capabilities for this role

preventative maintenancemedical equipment installationtroubleshootingrepairspatient monitoring systemselectronic equipment servicingcustomer relationship managementregulatory compliancedocumentation

Questions & Answers

Common questions about this position

What are the education and experience requirements for this Field Engineer position?

Candidates need an Associates degree, Bachelor’s degree, military education, or participation in a GE Healthcare internship program; alternatively, a High School Diploma/GED with 4+ years of experience servicing electronic equipment is required. A valid Driver’s License and legal authorization to work in the U.S. are also necessary.

Is this Field Engineer role remote or based in a specific location?

The position is based in Knoxville, TN and surrounding areas, involving on-site work performing maintenance, installations, and repairs within hospitals or healthcare systems.

What does the typical workday involve for this Field Engineer role?

You will perform preventative maintenance, installations, troubleshooting, and repairs on patient monitoring solutions within hospitals, maintain customer relationships, and ensure compliance with policies and protocols.

What is GE Healthcare's company culture like?

GE Healthcare emphasizes behaviors like acting with humility and building trust, leading with transparency, delivering with focus, driving ownership, and maintaining unyielding integrity. The organization values every voice making a difference to build a healthier world.

What makes a strong candidate for this Field Engineer I position?

Strong candidates have experience in Monitoring Solutions, the physical ability to lift up to 35 lbs. and perform tasks like bending and climbing, and availability for after-hours or rotating on-call schedules including weekends.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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