Enterprise Solutions Engineer at LaunchDarkly

Central, South Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, BiotechnologyIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience. A minimum of 5 years of experience in a customer-facing solutions engineering, sales engineering, or systems architecture role is required. Proficiency with cloud platforms like AWS, Azure, and Google Cloud, along with experience in security and compliance frameworks such as PII, PCI, and HIPAA, is essential. A strong technical background in SDLC, cloud architecture, or DevOps, coupled with excellent communication and presentation skills, is also necessary.

Responsibilities

The Enterprise Solutions Engineer will act as the technical lead throughout the sales process, managing discovery, demos, and proof-of-concepts, and collaborating with Customer Success and Professional Services for customer expansion. This role involves translating complex requirements into technical solutions, conducting customer presentations and demonstrations, and partnering with account executives to create compelling technical proposals. Responsibilities also include building credibility with prospects, fostering internal champions, serving as a liaison between clients and product/engineering teams, maintaining deep product and industry knowledge, leading technical responses for security questionnaires and RFPs, and traveling as needed for customer meetings and industry events.

Skills

Solutions Engineering

Sales Engineering

Systems Architecture

Cloud Platforms

Technical Presentations

Demonstrations

White-boarding

Technical Proposals

Security Questionnaires

RFPs

Product Development

Customer Success

Professional Services

Active Listening

Problem-Solving

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters

2014Year Founded

$321.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.

Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.

Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.

Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.

Guardian Edition's complexity may confuse customers and complicate sales.

Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.

The platform supports EU data residency, enhancing compliance for European clients.

LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.

The appointment of Claire Vo as CPO is expected to drive platform innovation.

Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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