Advisory Solution Consultant - Commercial

Waltham, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AI TechnologyIndustries

Requirements

Candidates must have at least 7 years of pre-sales solution consulting or sales engineering experience and proficiency with the ServiceNow platform or cloud software solutions. Experience integrating AI into work processes, decision-making, or problem-solving is required, along with experience collaborating with product management, product marketing, partners, and professional services. Territory management skills, including pipeline building, are also necessary.

Responsibilities

The Solution Consultant will act as a technical and domain expert to support product sales, developing and positioning product-specific solutions during sales cycles to achieve sales goals. Responsibilities include leading discovery workshops, demonstrating the product to align with customer needs, answering technical questions, providing feedback to product management on enhancements, sharing best practices with other consultants, and supporting marketing events.

Skills

Solution Consulting

Product Demonstrations

Technical Consulting

Sales Support

Product Management

Discovery Workshops

Market Differentiation

Competitive Analysis

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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