Solution Architect
ConnectWiseSalary not specified
- Full Time
- Senior (5 to 8 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, ConsultingIndustries
Requirements
The ideal candidate should possess at least 2 to 5 years of experience as a Solutions Architect, along with a minimum of 2 years of technical sales experience. They should have hands-on experience working with engineers at enterprise companies, demonstrating a deep understanding of their constraints, needs, and issues, particularly post-sales. Strong customer-facing skills, including the ability to earn trust from technical contacts, are essential, as is customer empathy to understand how the best technical solution may not always align with customer workflows. Comfort working in enterprise environments and a firm understanding of their constraints are also required.
Responsibilities
As a Solutions Architect, the role involves designing and delivering world-class architectures based on customer assessments and needs, performing customer onboarding and periodic reviews, proactively alerting customers to potential issues, and demonstrating an in-depth understanding of Coder’s products, functions, features, and benefits. The role also includes predicting issues/concerns and elevating them to the appropriate point of contact for swift resolution, enhancing the support of technical assistance for customers, updating product documentation, writing how-to guides, creating statements of work for contracts, and bringing customer feedback to the engineering team to ensure the product remains easy to onboard and use over time.
Skills
Architecture Design
Customer Onboarding
Customer Facing
Technical Sales
Problem Solving
Communication
Stakeholder Management
Product Documentation
Statements of Work
Enterprise Environments
Coder
Cloud-based platform for software development
About Coder
Coder.com provides a cloud-based platform for software development teams, allowing them to shift their work from local computers to cloud servers. This platform streamlines the onboarding process for developers, enabling them to quickly build, test, and compile code using the resources of the cloud. Coder.com prioritizes data security by ensuring that source code and data are kept secure behind the client's firewall, making it an appealing choice for businesses that value both security and efficiency. Unlike many competitors, Coder.com focuses specifically on serving software development teams and enterprises, offering a subscription-based model with tiered pricing plans that cater to different usage levels and features. The goal of Coder.com is to enhance the development process for teams by leveraging cloud infrastructure.
Key Metrics
Austin, TexasHeadquarters
2017Year Founded
$75.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees