Account Manager - Digital Media Enterprise

Position Overview

Adobe's Digital Media Enterprise team is seeking a hardworking, proactive Account Manager to support the needs of our Enterprise clients. This role involves sourcing and closing new customers, as well as managing existing client relationships end-to-end. Success will be measured by revenue delivered against targets, up-sell and optimization effectiveness, client satisfaction and retention, and contributions to the sales team and business unit. We are looking for a proven "hunter" with a history of quota over-achievement and strong customer relationships, who will manage a defined set of enterprise accounts with over $1B in annual revenue.

What You'll Do

• Maintain and grow the existing client base, including expanding new offerings.
• Drive specific product revenue within the assigned territory.
• Build strong, lasting relationships with customers by understanding their needs and business objectives.
• Perform outbound contact to existing customers to sell additional solutions.
• Acquire and maintain a working knowledge of the complete capabilities of Adobe's solution offerings.
• Convert customer challenges into new opportunities.
• Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives.
• Improve overall customer satisfaction in assigned customer accounts.
• Collaborate with various Adobe groups (Product, Marketing, Finance, and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Requirements

• Minimum 10+ years of proven track record in field account management or account executive experience.
• Proven track record selling complex enterprise solutions.
• Ability to forge and maintain strong business relationships.
• Demonstrated analytical and computer skills.
• Excellent communication and presentation skills with a top-notch customer service approach.
• Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
• Ability to remain calm in a fast-paced work environment and demonstrate thoughtful leadership in assessing problems/opportunities and recommending solutions.
• Ability to work successfully in a team environment with the Adobe ecosystem, including Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing.
• Creative problem-solving approach.
• Experience in selling technology.

Employment Type

• Full-time

Compensation

• Salary Range: $227,500 - $357,800 annually.
  • Note: Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
• For sales roles, starting salaries are expressed as Total Target Compensation (TTC = base + commission). Short-term incentives are in the form of sales commission plans.
• For non-sales roles, starting salaries are expressed as base salary with short-term incentives in the form of the Annual Incentive Plan.

Company Information

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Location Type

• [Information not provided]

Application Instructions

• [Information not provided]