Enterprise Implementation Manager

Position Overview

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Altium is a company transforming the electronics design and build process through its digital platforms, enabling collaboration among PCB designers, supply chain, and manufacturing. With over 30,000 companies and 100,000 electronics engineers using Altium, the company is financially strong and growing, aiming to be #1 in the EDA industry.

About the Role

As an Enterprise Account Manager, you will be responsible for selling Altium's platform to a set of named target accounts. This role involves direct engagement with C-suite and director-level personas within enterprise clients and contributing to the development of a successful Enterprise Sales team. The position is crucial for the company's continued success, requiring a proactive individual with innovative ideas.

A Day in The Life of Our Enterprise Account Manager

• Act as the primary point of contact for a portfolio of assigned Enterprise customers, managing onboarding, ongoing account management, and the long-term retention and growth of relationships and revenue.
• Identify and communicate customer readiness levels, requirements, schedules, and risks to ensure forecasted revenue is met or exceeded.
• Serve as the team's internal expert in a particular vertical.
• Build and maintain long-term, successful customer relationships by demonstrating empathy, active listening, and resilience.
• Exhibit sound business judgment, evaluate alternatives, and make successful recommendations.
• Negotiate effectively, both before and after contract signing.
• Communicate excellently in writing and verbally, including crafting and presenting professional presentations at all levels.
• Manage the execution of significant or complex contracts, including intake, renegotiation, and scheduling.
• Manage and update the pipeline of opportunities within Salesforce.
• Travel as needed to customer sites and meetings.

What You’ll Need For This Position

• 6+ years of business development or account management experience.
• Fluent in German.
• Fluent in French is a plus.
• 6+ years of experience supporting a technical product/service with customers.
• Proven experience in building long-term, successful customer relationships through empathy, active listening, and resilience.
• Significant technical knowledge of design software or related technology.
• Ability to synthesize unique requirements and suggest appropriate solutions, products, or features.
• Demonstrated track record of sound business judgment, evaluating alternatives, and making successful recommendations.
• Ability to negotiate successfully.
• Excellent written and verbal communication skills, including the ability to craft and present professional presentations at all levels.
• Experience in the technology industry is strongly preferred; experience selling Software as a Service (SaaS) products will also be considered.
• Availability and willingness to travel as needed to customer sites and meetings.

UK Benefits

• Private health insurance including dental coverage.
• Pension scheme with company match.
• Calm App for mental health and wellbeing support.
• Professional development support.
• 28 days' holiday + public holidays.
• Home internet allowance.
• Flexible working arrangements available based on role and location.
• Corporate membership rates with national gyms.
• Free lunch, snacks, and drinks every day in the office.
• Free office parking, bicycle and scooter storage.

What Matters to Us

• Big-thinking in pursuit of purpose.
• Diversity of thought and experience.