Enterprise Account Manager(Pipeline) at Abbott

Hong Kong

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical TechnologyIndustries

Requirements

Bachelor’s Degree in science or related disciplines preferred in medical technology, IVD, Life Sciences or Healthcare industry
Minimum 5 years of experience developing and selling customized solutions to senior level in healthcare institutions
Proven Sales experience on account management, Sales forecast, and planning, as well as people management skill
Proven track record of good customer relationship and communication skill
Able to build strong cross functional relationships and collaboration within organization and is a strong motivator to drive consistent performance for Sales team
Successful engagement with customers specifically senior management and key stakeholders
Working Healthcare and diagnostics industry knowledge that includes the following: changing market dynamics, key competitors, terminology, challenges, and regulations
Understand performance metrics in Hospital or Laboratory settings and recommending solutions accordingly
Customer orientated - achieves exceptional levels of customer satisfaction by understanding customers’ needs and overcoming all hurdles and adapting product and service delivery to meet those requirements
Fluent in Chinese and English, additional languages are advantageous
Software knowledge (Excel, PowerBI and CRM dashboard review & management)

Responsibilities

To own the HK top 10 market TAM accounts (hospital or commercial lab) sales growth initiative, drive acquisition sales in such accounts to deliver plan sales growth
Build long term relationship with inside and outside lab key stake holder, networking build up across hospitals
To identify key acquisition opportunity for top 10 accounts in rolling 5 years long range plan. Build pipeline and tracking of the progress
Execute country, regional and area strategies to drive new business win
Work with Area and regional team, TSD (total Solution Design) to conduct activities across sales cycle
Business Planning and conduct business reviews and monthly forecasting on key accounts to drive and prioritize sales activity
Ensure TAM data and account strategy planning is completed and time utilization process in place to optimize sales effectiveness
Build customer relations/company image by maintaining strategic contact with key customers and associations
Ensure all company activities are conducted within the framework of the Abbott Code of Business Conduct and applicable laws
Building long-term partnerships between Abbott and Key strategic account customers, scales from outside Lab or network hospital stakeholder, Lab Department management, consultant, scientific officer down to users level
Provide envisions solutions possibilities across Abbott Diagnostics’ portfolio and solution that drive Abbott and customer’s growth as well as customer’s healthcare performance improvement
Accountable for driving market share growth through new business opportunity realization and contract renewals

Skills

Key technologies and capabilities for this role

Account ManagementSalesBusiness DevelopmentRelationship BuildingPipeline ManagementForecastingBusiness PlanningStakeholder EngagementContract RenewalsHealthcare SalesIVDTAM Analysis

Questions & Answers

Common questions about this position

What education and experience are required for this Enterprise Account Manager role?

A Bachelor’s Degree in science or related disciplines such as medical technology, IVD, Life Sciences or Healthcare industry is preferred, along with a minimum of 5 years of experience developing and selling customized solutions to senior level in healthcare institutions.

What key skills are needed for this position?

Proven sales experience in account management, sales forecasting, and planning, strong customer relationship and communication skills, ability to build cross-functional relationships, and knowledge of the healthcare and diagnostics industry including market dynamics, competitors, and regulations are required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Enterprise Account Manager position?

Candidates with a proven track record in sales growth, building long-term customer relationships especially with senior stakeholders in hospitals or labs, healthcare/diagnostics industry knowledge, and fluency in Chinese and English will stand out.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees