Regional Account Manager - Ohio

Employment Type: Full-time

Position Overview

Moderna is seeking an experienced Regional Account Manager to support the commercialization of Moderna’s groundbreaking vaccine portfolio, specifically focusing on the respiratory vaccine pipeline. This field sales role is based in Ohio, covering the entire state except for the Cincinnati/Dayton area. Reporting to a Senior Director, Regional Account Management, you will be responsible for developing and enhancing customer relationships with the largest vaccinators, including Health Systems, State Awardees/VFC, Federally Qualified Health Centers, Contracting Entities, Physician Groups, and Specialty Providers.

The successful candidate will develop expert knowledge of Moderna’s respiratory vaccine portfolio and mRNA platform, leveraging this knowledge and an understanding of strategic customer requirements to expand vaccination rates and achieve sales targets. This role requires thriving in a fast-paced, team environment and excelling at building high-level customer relationships across clinical, operational, procurement, business development, trade management, and marketing teams.

Responsibilities

• Develop strategic account plans to enhance customer relationships, achieve sales targets, and facilitate retention and growth within key accounts (IDNs, Health Systems, FQHCs, Awardees, Physician Groups, Contracting Entities, etc.).
• Oversee successful communication and negotiation with key accounts.
• Serve as the primary point of contact for Moderna within the assigned territory.
• Analyze sales trends for product sales to each account and achieve defined goals and objectives.
• Develop expert knowledge of the company's products to ensure a thorough understanding of customer requirements.
• Promote a mutually beneficial business relationship while adhering to Moderna Core Values and Mindsets.
• Establish and execute tactical initiatives within channels, as directed by the Sr. Director, aligning with business unit objectives.
• Analyze account objectives for each product and develop strategic/tactical plans to accomplish brand business objectives.
• Develop and maintain contacts within the industry to gather marketplace, competitive, and product-specific information.
• Build and maintain long-term relationships within the territory to ensure customer alignment and create a foundation for new business.
• Collaborate and partner with internal and external stakeholders to enhance Moderna’s market position.
• Cultivate close relationships with cross-functional colleagues in Medical Affairs, Marketing, Distribution/Logistics, Customer Service, and Public Affairs to implement corporate, operational, market access, and brand-specific strategies and tactics.
• Represent Moderna at key trade and customer meetings/conferences.
• Promote Moderna’s portfolio of products to key customers in a way that drives differentiation and successful long-term business relationships.
• Liaise with Contracts, Customer Operations, Legal, HR, and Finance to ensure successful outcomes for the territory.

Requirements (Minimum Qualifications)

• Bachelor’s Degree required.
• Minimum of 10 years of experience in pharmaceutical/biotech account strategy and account management.

Qualifications (Preferred Qualifications)

• Prior experience in vaccines is highly preferred.
• Demonstrated prior experience in establishing and consistently meeting or exceeding business development/sales targets.
• Experience in a startup environment, preferably launching new vaccines or medicines.
• Experience working with complex Academic Medical Centers & teaching hospitals.
• Working knowledge of capitated and risk-based providers and fundamentals of value-based care.
• Demonstrated track record of building and driving volume and market share.