[Remote] Director, Enterprise Solution Engineering at Zip

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Procurement, SaaSIndustries

Requirements

Leadership Experience: 3–5+ years leading enterprise Sales Engineers / Solution Consultants in high-complexity, multi-stakeholder sales cycles
Executive Presence: Track record of engaging and influencing senior executives at Fortune 1000 / Global 2000 organizations
Coaching DNA: A natural teacher who can spot talent, instill curiosity, and turn SEs into trusted advisors, not just product demonstrators
Consultative Mindset: Deeply inquisitive and discovery-driven, able to model and scale a consultative approach
Technical Credibility: Strong understanding of enterprise IT ecosystems (ERP, procurement, finance, SaaS integrations, data/security considerations). Comfortable navigating CIO/CTO conversations

Responsibilities

Lead & Inspire: Build, lead, and grow a team of Sales Engineers focused on our largest and most strategic enterprise accounts
Coach Relentlessly: Actively develop SE talent, setting and raising the bar on discovery, curiosity, storytelling, and consultative engagement. Identify gaps quickly in process and team skillsets and put plans in place to close them
Engage Executives: Partner with AEs to run strategic conversations with C-suite leaders across procurement, IT, and finance. Translate our platform’s capabilities into high impact business outcomes
Elevate Discovery & Demo: Shift the team from demo-first to discovery-first. Ensure every customer interaction uncovers deeper pain and links directly to measurable ROI
Bring Technical Depth: Maintain credibility with enterprise IT stakeholders. Understand how our AI orchestration platform integrates with complex enterprise tech stacks
Be a Trusted Advisor: Represent the “voice of the customer” internally, helping shape product direction and influencing go-to-market strategy
Drive Category Differentiation: Help enterprises understand and embrace procurement orchestration as a new, strategic capability

Skills

Key technologies and capabilities for this role

Sales EngineeringSolution EngineeringTeam LeadershipExecutive PresenceStakeholder ManagementCustomer DiscoveryProduct DemosEnterprise SalesProcurement Platforms

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What are the key responsibilities in this role?

The role involves leading and growing the Strategic Segment Sales Engineering team, coaching SE talent on discovery and demos, engaging with C-suite executives, elevating discovery processes, and bringing technical depth for enterprise integrations.

What skills or qualities are needed to succeed in this role?

Success requires executive-level presence, hands-on coaching ability, technical depth with enterprise IT, skills in discovery, storytelling, consultative engagement, and thriving in complexity with high-impact enterprise deals.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of candidate excels in this Director role?

A strong candidate is motivated by category creation, thrives in complexity, loves building high-performing teams for enterprise wins, and balances executive presence with hands-on coaching to uplevel sales engineers.

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters

2013Year Founded

$972.7KTotal Funding

IPOCompany Stage

Fintech, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!

Bonus scheme - We give you skin in the game through our various share incentive programs.

Family support - We support our ZipFam on their life journey through people policies and programs.

Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.

Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.

Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.

Regulatory changes in Australia may impact Zip's profitability and operations.

Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.

The company operates in diverse markets, including Australia, the US, and the UK.

Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.

Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.

The rise of in-store BNPL usage in the US shows growing consumer adoption.

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