Engagement Manager at Shakudo

Toronto, Ontario, Canada

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, DataIndustries

Requirements

5+ years in management consulting, customer engagement, or similar roles
2+ years of direct technical experience or close collaboration with engineering teams on technical projects
Strong leadership, communication, and presentation skills, with the ability to influence cross-functional stakeholders at all levels
Deep understanding of data and AI technologies and their applications in enterprise contexts
Proven ability to thrive in fast-paced, ambiguous, and unstructured environments
Adaptive, curious, and collaborative, willing to learn, lead, guide, and follow as needed
(A plus) Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL)

Responsibilities

Collaborate with customer executives and technical teams to identify critical pain points and areas where Shakudo can provide the greatest impact
Define and develop high-value use cases through deep customer engagement
Partner with top-tier machine learning, product, engineering, and business teams across industries to design and refine AI and data applications that drive measurable business value
Oversee project delivery: manage timelines, coordinate internal resources, and ensure high-quality deliverables
Present results and lead strategic sessions for future opportunities, engaging audiences from engineers to C-suite executives
Safeguard long-term customer relationships by proactively identifying and addressing risks or concerns
Establish effective feedback loops between customers and Shakudo’s product, engineering, and go-to-market teams
Develop strategies to standardize engagement processes and scale learnings to benefit future customers

Skills

Project Management

Customer Success

Stakeholder Management

Machine Learning

AI Applications

Data Platforms

Enterprise Software

Technical Consulting

Use Case Development

Executive Presentations

Shakudo

End-to-end platform for AI projects

About Shakudo

Shakudo offers a platform designed to support organizations in developing and managing AI and data-intensive products. Their main product, the Hyperplane platform, facilitates the entire workflow of AI projects, from initial ideas to deployment. It automates the optimization of resources, helping teams select the best configurations without the need for complex setups. This makes it easier for data scientists and AI teams to focus on building and maintaining their models efficiently. Shakudo differentiates itself from competitors by providing a subscription-based service with tiered pricing, allowing organizations to choose the level of access that suits their needs. The goal of Shakudo is to simplify the AI development process, enabling organizations to implement their AI projects more quickly and reliably.

Toronto, CanadaHeadquarters

2021Year Founded

$9.8MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

11-50Employees