Regional Customer Success Manager - Automotive AI (Florida)
PodiumFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
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The role requires a fast-paced, client-obsessed mindset with an entrepreneurial approach, strong business acumen to navigate complexities, and the ability to build relationships, conduct discoveries, collaborate with technical teams, and drive customer adoption.
The team consists of industry veterans who have built complex systems like deep learning infrastructure and autonomous drones, with a fast-paced environment focused on customer success and impactful AI solutions.
A strong candidate is fast-paced, client-obsessed with an entrepreneurial mindset, skilled at building relationships, driving adoption, managing accounts through renewals, and leveraging business acumen for complex customer use cases.
AI observability and model evaluation platform
Arize AI provides a platform focused on AI observability and evaluating language models. The platform allows companies to monitor, troubleshoot, and assess the performance of various machine learning models, including those used for natural language processing, computer vision, and recommendations. Users can access analytics and workflows that help identify and resolve issues within their AI systems, ensuring optimal performance. Key features include task-based evaluations for aspects like hallucination and relevance, as well as tools for visualizing query and knowledge base embeddings to enhance retrieval accuracy. Unlike many competitors, Arize AI specifically targets the needs of top AI companies, offering tailored solutions for continuous improvement of their models. The goal of Arize AI is to empower these companies to enhance their AI capabilities through effective monitoring and evaluation.