Education Manager

Position Overview

• Location Type: UK Based (Remote)
• Job Type: Full-time
• Salary: Not Specified

Clio is a global leader transforming the legal experience by bettering the lives of legal professionals and increasing access to justice. ShareDo, part of Clio, is a cutting-edge adaptive work management platform designed for large law firms. Clio acquired ShareDo in March 2025.

Responsibilities

• Craft Compelling Training Programs: Design and roll out engaging training initiatives for internal teams, partners, and customers.
• Develop Impactful Certification Paths: Create certification tracks that challenge and validate user expertise, aligning with industry standards and internal competency frameworks.
• Curate Engaging Content: Produce educational materials such as interactive courses, webinars, and workshops.
• Align with Competency Frameworks: Collaborate with cross-functional teams to ensure training materials align with competency models and support skill development.
• Deliver Dynamic Training Sessions: Lead live sessions to educate learners and help them apply knowledge in real-world scenarios.
• Provide Ongoing Support: Act as a resource for learners, offering guidance and support for effective knowledge application.
• Measure and Enhance Training Impact: Assess training effectiveness using data and continuously refine content and delivery.
• Collaborate Across Teams: Work with Product, Customer Success, and Sales teams to align training programs with company goals and product updates.
• Scale Training Initiatives: Develop scalable solutions for a global audience, including localized content.
• Promote Self-Learning: Enhance self-service learning options for users.

Requirements

• Experience: At least 5 years in training, education, or instructional design, preferably within the SaaS or tech industry.
• Content Creation Skills: Proven ability to develop engaging educational content in various formats.
• Competency Framework Knowledge: Familiarity with developing training programs aligned with competency models.
• Analytical Mindset: Ability to assess training effectiveness and drive improvements using data.
• Communication Skills: Exceptional verbal and written skills, with the ability to simplify complex concepts.

Company Information

Clio is a global leader in cloud-based legal technology. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees.