Director, End to End Consumer Experience Design & Connection Planning - Nutrition at The Coca-Cola Company

Shanghai, China

The Coca-Cola Company Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Nutrition, Beverages, Consumer GoodsIndustries

Requirements

  • Marketing, media, and leadership experience
  • Experience with connections, digital marketing, media strategy and communication planning
  • Preference for experience in working in consumer & shopper/commercial plans
  • Experience working in cross-functional teams
  • Communication, influencing and negotiation skills across multiple stakeholders
  • Experience in leading strategic conversations, negotiations and alignment with senior and key stakeholders
  • Ability to provide input to brand & creative strategy at OU level
  • Understanding of the evolved media landscape and e-commerce
  • Expertise in working with different external partners (i.e.: agencies, media companies, influencers)
  • Ability to work in Agile cross-functional teams
  • Ability to lead and develop a diverse, multi-geography team
  • Ability to collaborate with the rest of the teams across functions
  • Mastery of CONNECTIONS/MEDIA development
  • BRAND strategy
  • Digital marketing
  • Agile ways of working
  • Consumer and shopper engagement
  • Team management & leadership
  • Skills: Agency Management, Collaborative Leadership, Communication, Connections Planning, Cross-Functional Teamwork, Decision Making, Digital Media, Group Problem Solving, Integrated Marketing, Marketing Campaigns, Marketing Strategies, People Management

Responsibilities

  • Drive thinking on how to design marketing around E2E consumer / shopper journeys to achieve greater conversion, focusing on the set-up and consistency of the experience
  • Lead the connection of the brand business and creative strategies with a consumer-centric brand ecosystem, that will leverage owned, earned, shared and paid touchpoints as well as brand assets
  • Design E2E path-to-purchases that reflect technology trends, disruptive market forces and competition, and take into account consumer and shopper behavior and needs
  • Connect brand experiences with brand rituals building in order to significantly improve weekly + conversion
  • Define the over-arching connection strategies/ architectures for regional IMX campaigns (when leading a charter) and Local campaigns
  • Serve as catalyst for consumer centered design thinking that leverages cross functional resources (brand, franchise, media, social, digital, design, assets, partner agencies, etc) to design integrated experiences
  • Deliver innovative problem-solving techniques and drive material business returns
  • Master the shifting of behavioral trends, new technology advancements and market conditions

Skills

Experience Design
Connection Planning
Consumer Journey Mapping
Brand Strategy
Shopper Insights
Path to Purchase
Consumer Behavior Analysis
Integrated Marketing
Creative Strategy
Marketing Ecosystem

The Coca-Cola Company

Global leader in non-alcoholic beverages

About The Coca-Cola Company

The Coca-Cola Company is a major player in the beverage industry, offering a variety of non-alcoholic drinks such as soft drinks, water, sports drinks, juices, and plant-based beverages. Its products are manufactured and distributed through a network of bottling partners who handle the production, packaging, and delivery of these beverages to consumers and businesses around the world. This extensive distribution system ensures that Coca-Cola products are widely available. Unlike many competitors, Coca-Cola benefits from strong brand recognition and a diverse portfolio of popular drinks, which helps it adapt to changing consumer tastes. The company's goal is to refresh the world and positively impact communities while maintaining a commitment to sustainability.

Atlanta, GeorgiaHeadquarters
1892Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees

Risks

Acquisition of Billson’s Beverages may affect Coca-Cola's non-alcoholic brand image.
Economic pressures may reduce consumer spending on premium Coca-Cola products.
AI-driven campaigns could expose Coca-Cola to data privacy concerns and scrutiny.

Differentiation

Coca-Cola's vast distribution network ensures global product availability and market penetration.
Strong brand equity and marketing efforts drive consumer loyalty and market presence.
Commitment to sustainability initiatives enhances brand reputation and competitive edge.

Upsides

Growing demand for health-conscious beverages boosts Coca-Cola's low-sugar and functional drink offerings.
Direct-to-consumer sales channels enhance Coca-Cola's e-commerce presence and consumer engagement.
Popularity of plant-based diets allows Coca-Cola to expand its plant-based beverage line.

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