\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cb>\u003Cu>\u003Cspan>Key \u003C/span>\u003Cspan>R\u003C/span>\u003Cspan>esponsibilities\u003C/span>\u003C/u>\u003Cspan>\u003Cspan>:\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Lead\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>Client Services \u003C/span>\u003Cspan>team to \u003C/span>\u003Cspan>ensure IT excellence and operational efficiency in \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>multiple locations\u003C/span>\u003Cspan> within a region\u003C/span>\u003Cspan> or OU\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Develop and \u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan> standards, \u003C/span>\u003Cspan>guidelines,\u003C/span>\u003Cspan> and operational procedures for the team\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Collaborate with Regional Delivery Centers to provide IT solutions to manufacturing requirements\u003C/span>\u003Cspan> within a region or OU\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Serve as an escalation point for IT-related \u003C/span>\u003Cspan>issues\u003C/span>\u003Cspan> within\u003C/span>\u003Cspan> a region\u003C/span>\u003Cspan> or OU\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Provide l\u003C/span>\u003Cspan>ead\u003C/span>\u003Cspan>ership\u003C/span>\u003Cspan> and\u003C/span>\u003Cspan> IT\u003C/span>\u003Cspan> support\u003C/span>\u003Cspan> for\u003C/span>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>multiple locations\u003C/span>\u003Cspan> and\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> projects\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Ensure adherence to lifecycle management plans, asset \u003C/span>\u003Cspan>management \u003C/span>\u003Cspan>standards, and policies\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Contribute to shareholder value by \u003C/span>\u003Cspan>eliminating\u003C/span>\u003Cspan> waste and improving operational \u003C/span>\u003Cspan>efficiency\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>M\u003C/span>\u003Cspan>anage \u003C/span>\u003Cspan>and report on \u003C/span>\u003Cspan>vendor relationships and\u003C/span>\u003Cspan> service provider performance\u003C/span>\u003Cspan>,\u003C/span>\u003Cspan> ensur\u003C/span>\u003Cspan>ing\u003C/span>\u003Cspan> compliance with \u003C/span>\u003Cspan>SLAs\u003C/span>\u003Cspan> and agreements\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Develop reporting processes and analyze \u003C/span>\u003Cspan>insights on IT issues\u003C/span>\u003Cspan>, MS Dynamics queues, SLAs,\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>and trends \u003C/span>\u003Cspan>impacting\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>the business and manufacturing IT\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Manage \u003C/span>\u003Cspan>OPEX\u003C/span>\u003Cspan> & \u003C/span>\u003Cspan>CAPEX\u003C/span>\u003Cspan> budget\u003C/span>\u003Cspan>s\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Oversee the management of local IT contracts\u003C/span>\u003Cspan> for multiple locations\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Manage IT license optimization, \u003C/span>\u003Cspan>compliance,\u003C/span>\u003Cspan> and renewal\u003C/span>\u003Cspan> for multiple locations\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Promote cultural and ethical values by modeling and coaching for employee commitment and engagement\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Develop and adapt skill set as business and technology \u003C/span>\u003Cspan>evolve\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Serve as technical resource for IT/OT initiatives\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Support IT infrastructure for DR and BCP initiatives\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Partner\u003C/span>\u003Cspan> with\u003C/span>\u003Cspan> bus\u003C/span>\u003Cspan>i\u003C/span>\u003Cspan>ness\u003C/span>\u003Cspan> and\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>leadership \u003C/span>\u003Cspan>in region\u003C/span>\u003Cspan>; \u003C/span>\u003Cspan>identify\u003C/span>\u003Cspan> opportunities for \u003C/span>\u003Cspan>process improvement in \u003C/span>\u003Cspan>line \u003C/span>\u003Cspan>with IT and security standards\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Collaborate with other C\u003C/span>\u003Cspan>lient \u003C/span>\u003Cspan>S\u003C/span>\u003Cspan>ervices\u003C/span>\u003Cspan> Managers to define \u003C/span>\u003Cspan>and implement \u003C/span>\u003Cspan>shared go\u003C/span>\u003C/span>\u003Cspan>\u003Cspan>als \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>and\u003C/span>\u003Cspan> Manufacturing\u003C/span>\u003Cspan> IT standar\u003C/span>\u003Cspan>ds\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003C/div>\u003Cdiv>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Liaise with Infrastructure Support Leads to \u003C/span>\u003Cspan>maintain\u003C/span>\u003Cspan> a secure, efficient server infrastructure within your regional or organizational unit\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Comply with\u003C/span>\u003Cspan> Information Risk management procedures including IT audit requirements, Disaster Recovery Procedure and IT Business Continuity Plan, Information Protection Policy, AUP \u003C/span>\u003Cspan>communication, etc.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Complying with\u003C/span>\u003Cspan> procurement policy requirements and chart of authority approvals.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cu>\u003Cspan>Basic \u003C/span>\u003Cspan>Requir\u003C/span>\u003Cspan>e\u003C/span>\u003Cspan>ments\u003C/span>\u003C/u>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>\u003Cspan>Full English \u003C/span>\u003Cspan>proficiency\u003C/span>\u003Cspan> is \u003C/span>\u003Cspan>a must\u003C/span>\u003Cspan>!\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>B\u003C/span>\u003Cspan>achelor’s degree\u003C/span>\u003Cspan> or equivalent experience\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Extensive (\u003C/span>\u003Cspan>5\u003C/span>\u003C/span>\u003Cspan>\u003Cspan>+ years’\u003C/span>\u003Cspan>) \u003C/span>\u003Cspan>experience working in Information Technology. \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Bottler\u003C/span>\u003Cspan> or manufacturing\u003C/span>\u003Cspan> experience strongly preferred\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cu>\u003Cspan>Functional Skills\u003C/span>\u003C/u>\u003Cspan>\u003Cspan>:\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Experience in developing \u003C/span>\u003Cspan>and executing\u003C/span>\u003Cspan> IT\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>solutions to complex business problems\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Experience in \u003C/span>\u003Cspan>leading a team\u003C/span>\u003Cspan>, motivating others, and driving results \u003C/span>\u003Cspan>in a cross-functional environment\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Demonstrated competency in the following areas:\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>PC & Deskside Support \u003C/span>\u003Cspan>- \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>Microsoft and Apple OS, RDP, \u003C/span>\u003Cspan>VDI\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>O365 and Microsoft Office Suite including email, Word, Excel, PowerPoint, and Teams\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Output Management\u003C/span>\u003Cspan> - \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>MFP, secure print, \u003C/span>\u003Cspan>label,\u003C/span>\u003Cspan> and network printers\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>TCP/IP, LAN/WAN connectivity and \u003C/span>\u003C/span>\u003Cspan>\u003Cspan>Network Infrastructure\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003C/div>\u003Cdiv>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Manufacturing \u003C/span>\u003Cspan>Application Knowledge\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Project Deployment & Management\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Vendor Management\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Advanced analytical \u003C/span>\u003Cspan>and \u003C/span>\u003Cspan>problem-solving\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>skills \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Structured, organized, pragmatic, \u003C/span>\u003Cspan>practical,\u003C/span>\u003Cspan> and hands-\u003C/span>\u003Cspan>on work\u003C/span>\u003Cspan> style; independent decision-making ability\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Excellent verbal and written communication skills, with the ability to adjust based on the audience, comfortable in communicating with individuals at all levels of the organization\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Advanced diplomatic and negotiation skills \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Action-oriented and results driven\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cu>\u003Cspan>Leadership Behaviors\u003C/span>\u003C/u>\u003Cspan>\u003Cspan>:\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Be the Role Model\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Make courageous choices, foster innovation, thrive in ambiguity\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Set the Agenda\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Envision the future, act as a change agent, apply an enterprise mindset\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Help People Be Their Best Selves\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Influence across the network, build inclusion, develop talent\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Our Purpose and Growth Culture:\u003C/b>\u003C/p>\u003Cp>\u003C/p>\u003Cp>We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons \u003Cspan>our company continues to thrive after 130+ years. Visit \u003Ca href=\"https://www.coca-colacompany.com/company/purpose-and-vision\" target=\"_blank\">Our Purpose and Vision\u003C/a>\u003C/span> to learn more about these behaviors and how you \u003Cspan>can bring them to life in your next role at Coca-Cola.\u003C/span>\u003C/p>\u003Cp>\u003C/p>","https://coke.wd1.myworkdayjobs.com/coca-cola-careers/job/IN-GJ-Sanand-IRIPL/Manager--Information-Technology---Infrastructure-and-Technology-Services_R-125352",{"id":40,"name":41,"urlSafeSlug":70,"logo":42},[308],{"city":309,"region":310,"country":311},"Sanand","Gujarat","India","2025-09-09T00:00:00Z","Candidates must have full English proficiency and a Bachelor's degree or equivalent experience. A minimum of 5 years of experience in Information Technology is required, with bottler or manufacturing experience being strongly preferred. Essential functional skills include experience in developing and executing IT solutions, leading teams, and proficiency in PC & Deskside Support (Microsoft and Apple OS, RDP, VDI), O365 and Microsoft Office Suite, Output Management, TCP/IP, LAN/WAN connectivity, Network Infrastructure, Manufacturing Application Knowledge, Project Deployment & Management, and Vendor Management. Advanced analytical and problem-solving skills, a structured and pragmatic work style, independent decision-making ability, and excellent verbal and written communication skills are also necessary.","The Manager, Information Technology will lead the Client Services team to ensure IT excellence and operational efficiency across multiple manufacturing facilities in various locations and time zones. This role involves developing and maintaining IT standards, collaborating with regional teams to provide IT solutions, serving as an escalation point for IT issues, and providing leadership and support for multiple locations and projects. Responsibilities include ensuring adherence to lifecycle management, asset management, and cybersecurity standards, managing vendor relationships and SLAs, developing reporting processes for IT issues and trends, managing OPEX & CAPEX budgets, overseeing local IT contracts and license optimization, and promoting ethical values. The role also requires serving as a technical resource for IT/OT initiatives, supporting IT infrastructure for DR and BCP, partnering with business leadership to identify process improvements, and collaborating with other managers to define shared goals and standards. Additionally, the manager will liaise with Infrastructure Support Leads, comply with Information Risk management procedures, and adhere to procurement policies.",{"employment":316,"compensation":319,"experience":321,"visaSponsorship":327,"location":328,"skills":329,"industries":339},{"type":317},{"id":84,"name":85,"description":318},"Commit to a standard 40-hour workweek, usually with full benefits.",{"minAnnualSalary":7,"maxAnnualSalary":7,"currency":320,"details":7},"USD",{"experienceLevels":322},[323],{"id":324,"name":325,"description":326},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"type":93},{"type":80},[330,331,332,333,334,335,336,337,338],"IT Service Management","Cybersecurity","Vendor Management","Budget Management","Lifecycle Management","Asset Management","Operational Efficiency","IT Solutions","MS Dynamics",[340],{"id":111,"name":341},"Beverage",{"id":343,"title":344,"alternativeTitles":345,"slug":361,"jobPostId":343,"description":362,"applyUrl":363,"company":41,"companyOption":364,"locations":365,"listingDate":367,"listingSite":76,"isRemote":13,"requirements":368,"responsibilities":369,"status":80,"expiryDate":7,"summary":370},"ff29d4ed-a90a-412b-bbfa-79b1fd23e529","Consultant, Senior Technical Advisor",[346,347,348,349,350,351,352,353,354,355,356,357,358,359,360],"Senior Technical Support Advisor","Field Service Technical Consultant","Beverage Equipment Technical Specialist","Dispensing Equipment Support Lead","Senior Customer Technical Advisor","Refrigeration Technical Consultant","Vending Machine Technical Specialist","Fountain Dispenser Technical Advisor","Senior Technical Support Specialist","Customer Service Technical Advisor","Technical Support Consultant","Senior Equipment Support Advisor","National Food Service Technical Consultant","Bilingual Technical Support Advisor","Senior Field Service Advisor","consultant-senior-technical-advisor-ff29d4ed-a90a-412b-bbfa-79b1fd23e529","Employment Type: Full time\n\n\u003Cp style=\"text-align:left\">\u003Cb>Location(s):\u003C/b>\u003C/p>United States of America\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>City/Cities:\u003C/b>\u003C/p>Remote\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Travel Required:\u003C/b>\u003C/p>00% - 25%\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Relocation Provided:\u003C/b>\u003C/p>No\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Job Posting End Date:\u003C/b>\u003C/p>October 3, 2025\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Shift:\u003C/b>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Job Description Summary: \u003C/b>\u003C/p>\u003Cp>Our vision is to craft the brands and choice of drinks that people love, to refresh them in body and spirit. Our customers are important to us, and we want to help create value no matter if they are a big corporate or small local business. The Consultant, Senior Technical Advisor position maximizes the value that myCoketech creates with Coca-Cola customers and field service technicians by eliminating service calls. This job provides efficient technical direction/resolution for fountain dispensers, vending and coolers over the phone, field service technician support, parts order processing for customers, and general phone inquiries of a technical nature. Additionally, the Consultant, Senior Technical Advisor exists to minimize customer down-time and reduce service cost, providing support 365 days per year, 24 hours per day.\u003Cbr />\u003Cbr />TELEWORK: High Speed Internet service required and an isolated environment within your home that removes all distractions and provides the professional experience for our customers as expected. Ability to work in a telecommuting environment being self-driven and self-motivated by retaining two weeks of systems training, process training and the ability to work virtual.\u003Cbr />\u003Cbr />\u003Cb>What You’ll Do for Us\u003C/b>\u003C/p>\u003Cul>\u003Cli>Troubleshoot equipment issues (e.g., Freestyle; ice-combo; drop-in; counter-electric; juice; coffee, vending, etc.) via telephone/video in order to minimize customer down time and reduce/avoid service expense.\u003C/li>\u003Cli>Diagnoses mechanical/electrical problems using technical drawings/schematics and diagnostic tools (e.g. laptop, NOCTIS, etc.)\u003C/li>\u003Cli>Creates/maintains cases, work orders, records, logs and other written or computer-based documents according to established procedures.\u003C/li>\u003Cli>Documents all information relating to customer support issues in CRM (Thirsty).\u003C/li>\u003Cli>Assists in the development of specific technical and training documentation.\u003C/li>\u003Cli>Assists other technicians in the repair and maintenance of equipment.\u003C/li>\u003Cli>Performs preventive maintenance and repairs on beverage dispensing equipment and ancillaries according to safety and quality procedures.\u003C/li>\u003Cli>Researches and resolves issues for customers, business partners and Company associates in order to expedite service, installations or orders using information systems (e.g., Thirsty, Genesys, Freestyle support systems, etc.)\u003Cbr /> \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications & Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>High school diploma; GED equivalent\u003C/li>\u003Cli>At least 3+ years of experience in a customer service or Technical support role\u003C/li>\u003C/ul>\u003Cp>\u003Cbr />\u003Cb>Equipment Installation Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements).\u003C/li>\u003Cli>Knowledge and application of dispensing equipment installation principles.\u003C/li>\u003C/ul>\u003Cp>\u003Cbr />\u003Cb>Technical Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Knowledge of the Customer Communications software systems requiring basic to advanced computer skills with capabilities to navigate multiple systems.\u003C/li>\u003Cli>Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer.\u003C/li>\u003Cli>Knowledge and understanding of basic heating and refrigeration principles. Includes basic knowledge of existing technologies and ability to apply them to the Company's business.\u003C/li>\u003Cli>Knowledge of basic electricity (e.g., amperage, voltage, current). Includes the ability to detect, assess and appropriately safeguard against potential electrical problems.\u003C/li>\u003C/ul>\u003Cp>\u003Cbr />\u003Cb>Preferred Additional Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong emphasis on candidates that have experience in Freestyle platforms and National Food Service customers (McDonald's, Burger King, etc.) that require advanced troubleshooting skills.\u003C/li>\u003Cli>Due to the nature of very diverse business, bilingual associates speaking Spanish are encouraged to apply.\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>What We Can Do for You\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cb>Iconic & Innovative Brands: \u003C/b>Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.\u003C/li>\u003Cli>\u003Cb>Expansive & Diverse Customers: \u003C/b>We work with a diversified group of customers which range from retail & grocery store outlets, theme parks, movie theatres, restaurants and many more each day.\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003C/p>The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Skills:\u003C/b>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Pay Range:\u003C/b>\u003C/p>$85,300 - $101,000\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Ci>\u003Cspan>Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.\u003C/span>\u003C/i>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>Our Purpose and Growth Culture:\u003C/b>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons \u003Cspan>our company continues to thrive after 130+ years. Visit \u003Ca target=\"_blank\" href=\"https://www.coca-colacompany.com/company/purpose-and-vision\">Our Purpose and Vision\u003C/a>\u003C/span> to learn more about these behaviors and how you \u003Cspan>can bring them to life in your next role at Coca-Cola.\u003C/span>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.","https://coke.wd1.myworkdayjobs.com/coca-cola-careers/job/US--REMOTE/Consultant--Senior-Technical-Advisor_R-129138-1",{"id":40,"name":41,"urlSafeSlug":70,"logo":42},[366],{"city":7,"region":7,"country":20},"2025-09-25T00:00:00Z","Candidates must possess a high school diploma or GED equivalent and at least 3 years of experience in a customer service or technical support role. A strong understanding of equipment installation requirements, dispensing equipment installation principles, customer communication software systems, basic heating and refrigeration principles, and basic electricity is required. Experience with Freestyle platforms and National Food Service customers is preferred, and bilingual Spanish skills are encouraged.","The Consultant, Senior Technical Advisor will provide efficient technical direction and resolution for fountain dispensers, vending machines, and coolers over the phone and support field service technicians. This role involves troubleshooting equipment issues via telephone/video, diagnosing mechanical/electrical problems, creating and maintaining documentation, and researching/resolving customer issues to expedite service. The position also includes performing preventive maintenance and repairs on beverage dispensing equipment and assisting other technicians.",{"employment":371,"compensation":373,"experience":374,"visaSponsorship":380,"location":381,"skills":382,"industries":397},{"type":372},{"id":84,"name":85,"description":318},{"minAnnualSalary":7,"maxAnnualSalary":7,"currency":7,"details":7},{"experienceLevels":375},[376,378],{"id":90,"name":91,"description":377},"Bring extensive experience to lead projects and mentor others.",{"id":150,"name":151,"description":379},"Leverage deep expertise and lead strategic initiatives.",{"type":93},{"type":93},[383,384,385,386,387,388,389,390,391,392,393,394,395,396],"Technical Support","Troubleshooting","Mechanical Issues","Electrical Issues","Fountain Dispensers","Vending Machines","Coolers","Technical Drawings","Schematics","Diagnostic Tools","CRM","Customer Service","Remote Work","Self-Motivation",[398,399],{"id":111,"name":172},{"id":111,"name":400},"Food and Beverage",["Reactive",402],{"$ssite-config":403},{"env":404,"name":405,"url":406},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",409],{"company-The-Coca-Cola-Company":-1,"company-jobs-8bc18924-98c1-4e43-b116-7687a4b4be8e-carousel":-1},"/company/The-Coca-Cola-Company",{}]