Job Description: AccuTrade Performance Manager

Employment Type: Full-time

Position Overview

AccuTrade is seeking a proactive and self-motivated individual to join the AccuTrade Performance Management team. This role requires a passion for working with people, building strong relationships, and a drive to create success for our dealer partners. A proven track record of leading a used vehicle department with verifiable results is essential.

Responsibilities

• Travel: 25-50% travel required.
• Platform Adoption: Drive the adoption of the AccuTrade appraisal platform across dealer operations (sales, used car operations, service).
• Dealer Retention: Own dealer retention for the assigned customer portfolio.
• Cancellation Analysis: Continuously track cancellations, understand their primary drivers, and document the results of conversations regarding cancellation reasons.
• Best Practices: Share best practices with dealers for in-store implementation.
• Stakeholder Interaction: Interact with senior dealership decision-makers to provide overviews of platform performance.
• Performance Improvement: Drive performance through reporting and dealership execution of the AccuTrade tool by rooftop.
• Subject Matter Expertise: Serve as a subject matter expert and point of contact for AccuTrade end-to-end processes.
• Dealer Advocacy: Act as the "voice of the Dealer" to ensure internal needs are met, working with the product team to identify and prioritize dealer needs.
• Process Improvement: Connect post-sale product performance to pre-sale onboarding to improve the handoff from Pre-Sale through Post-Sale.
• Performance Reporting: Own AccuTrade Post-Sale performance reporting and utilize it to enhance dealer value through quantifiable data and analytics.
• Efficiency Optimization: Optimize sales and operational efficiency through innovative thinking, process improvement, system enhancements, and sharing best practices across the organization.
• Account Support: Provide in-person assistance to critical/high impact/key accounts requiring additional resources, as needed.

Company Information: Cars Commerce

At Cars Commerce, our mission is to simplify everything about car buying and selling. We are dedicated to connecting the industry with simplified and tierless technology to enhance, measure, and drive local automotive retail. Our portfolio includes:

• Cars.com: Our #1 most recognized marketplace.
• Dealer Inspire: Our industry-leading digital experience platform.
• AccuTrade: Our trade and appraisal technology.
• Dealerclub: Our reputation-based digital wholesale auction marketplace.
• Cars Commerce Media Network: Our new media network.

Cars Commerce is essential for success in the automotive industry.

Company Values:

• Rise Together: We prioritize people, from consumers to customers to the community.
• Open to All: We encourage open-minded communication and value diverse thinking.
• Caring to Challenge & Taking Ownership: We foster a competitive spirit in a respectful environment, acting today with tomorrow in mind.
• Doing the Right Thing: We uphold integrity, even when it's difficult.

We are proud to be recognized as a U.S. News & World Report Best Company to Work For in 2024, reflecting our commitment to employee well-being, including quality of pay, benefits, and work-life balance.

Compensation

The compensation for this role is expressed as total target compensation (base salary + variable).