[Remote] Customer Success Manager at Thanx

North America

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, Loyalty Programs, Customer EngagementIndustries

Skills

Key technologies and capabilities for this role

Customer Relationship ManagementOnboardingImplementationAccount ManagementCustomer SuccessCommunicationCollaborationTeamworkProblem-Solving

Questions & Answers

Common questions about this position

What is the salary or compensation for the Customer Success Manager role?

This information is not specified in the job description.

Is this Customer Success Manager position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Customer Success Manager role?

Key skills include building strong relationships, customer data analysis to drive ROI, technical aptitude with the Thanx platform, high organization, adaptability in fast-paced environments, and positive collaboration.

What is the company culture like at Thanx?

Thanx emphasizes core behaviors including Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually, leading to strong employee tenure, internal promotions, and an impressive alumni network.

What makes a strong candidate for the Customer Success Manager position?

Strong candidates are high energy, highly organized, passionate about relationships and customer outcomes, nimble in fast-paced settings, intelligent, detail-oriented, resourceful, and demonstrate positive collaboration.

Thanx

Customer engagement and loyalty solutions provider

About Thanx

Thanx offers customer engagement and loyalty solutions for restaurants and retailers through its CRM platform. The platform collects data from customer interactions, allowing businesses to create detailed profiles and run personalized marketing campaigns easily. Thanx stands out by providing unique rewards and experiences tailored to individual customers, enhancing their overall experience. The goal of Thanx is to help businesses build long-term relationships with their customers to increase retention and revenue.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$22.5MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

51-200Employees