Solutions Architect
Collaborative RoboticsFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
The position is hybrid.
Requirements include 5+ years in technical SaaS roles with 3+ years in solutions architect or technical account management, experience managing a customer book of business, working with Fortune 500 customers, API experience, and excellent communication skills. Generative AI knowledge and Python skills are a plus.
This information is not specified in the job description.
Strong candidates have 5+ years in technical SaaS roles including 3+ years as a solutions architect or in technical account management, experience with Fortune 500 customers, API expertise, and the ability to communicate technical concepts to non-technical audiences, with a builder mentality and passion for customer success in AI.
AI platform for business process optimization
Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.