Solutions Architect, Conversational AI & Prompt Engineering

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: (Salary not provided)

Qventus is transforming healthcare operations by enabling hospitals to prioritize patient care. We leverage machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams. As a Solutions Architect of Conversational AI & Prompt Engineering, you will lead the technical design, development, and optimization of AI-driven conversational agents, contributing to broader prompt engineering across various use cases. This role requires collaboration with data scientists, software engineers, and product managers to create and maintain state-of-the-art conversational AI systems.

Requirements

• Expertise in designing robust conversational flows.
• Experience with intent recognition systems.
• Ability to structure chatbot logic into modular and reusable components.
• Familiarity with conversation modeling techniques (state machines, decision trees, graph-based models).
• Experience with LLM-based conversational AI (GPT, Claude, Gemini, LLaMA).
• Proficiency with frameworks like Dialogflow, Rasa, Amazon Lex, Langchain, and others.
• Ability to integrate chatbots with databases, CRM systems, and enterprise APIs.
• Strong scripting and API integration skills.

Responsibilities

• Conversational Logic & Prototypes:
  • Design and implement AI conversational flow logic, considering potential disruptions and alternate paths.
  • Create and manage dialogue state, entity extraction, and intent recognition models.
  • Build a scalable and reusable chatbot logic system using a modular design approach.
• Technical Implementation & Development:
  • Implement intent classification models and slot-filling mechanisms.
  • Develop and optimize chatbot capabilities through training and tuning.
  • Integrate chatbots with databases, CRM systems, and enterprise APIs.
  • Write custom scripts, API calls, and system integrations.
  • Enhance chatbot capabilities by developing and optimizing intent recognition and response generation.
• Testing, Optimization, & Maintenance:
  • Analyze user interactions and identify conversational breakdowns.
  • Develop and execute unit tests, regression tests, and A/B tests to improve chatbot performance.
  • Implement real-time monitoring, logging, and analysis.

Application Instructions

• (Application instructions not provided)

Company Information

• Company: Qventus
• Industry: Healthcare Operations Transformation
• Mission: To enable hospitals to focus on patient care by leveraging AI and machine learning.
• Funding: Backed by world-leading investors.
• Team: Exceptional, mission-driven team across the globe.