Account Executive, Commercial
Nooks$95,000 - $190,000/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Open Source, BiotechnologyIndustries
Requirements
Candidates should have at least 3 years of experience in infrastructure technology sales and a demonstrated history of consistent goal achievement in a competitive environment. Experience using Salesforce and strong communication skills across all channels are required. Familiarity with open-source technology and experience with Command of the Message and MEDD(P)ICC are considered significant advantages.
Responsibilities
The Senior Commercial Account Executive will prospect and grow existing business within the USA by identifying, nurturing, and closing opportunities with current customers. Responsibilities include managing forecasts, tracking customer data, articulating product value, supporting customers during trials, and handing off relationships to the Customer Success team. The role also involves managing the sales process from prospecting to negotiation, cultivating sales through outbound and inbound leads, and becoming an expert in Salesforce for pipeline management. Additionally, the executive will handle quote creation, order processing, and daily customer requests.
Skills
Sales
Account Management
Prospecting
Consultative Sales
Customer Relationship Management
Forecasting
Sales Goals
Observability
Grafana Labs
Observability and monitoring solutions provider
About Grafana Labs
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.
New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program
Risks
Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.
Differentiation
Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.
Upsides
Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.
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