Commercial Account Executive, Growth (Remote, CA, UT, CO)

Position Overview

• Location Type: [Not specified]
• Job Type: [Not specified]
• Salary: USD $170,000 - USD $210,000 OTE (On-Target Earnings)

Grafana Labs is seeking a Senior Commercial Account Executive, Growth to prospect and expand existing business across the USA. This role involves identifying, nurturing, and closing opportunities with current customers, managing forecasts, and tracking customer data. A consultative sales approach is emphasized, focusing on understanding customer needs before discussing products. The successful candidate will articulate product value, guide customers through trials, and ensure a smooth handover to the Customer Success team.

Responsibilities

• Identify new opportunities to expand Grafana usage within a set of current customers.
• Meet and exceed individual quarterly and annual sales goals.
• Manage all aspects of the sales process: prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management.
• Cultivate sales through outbound prospecting and inbound leads.
• Understand and convey the value of both Grafana Cloud and Grafana Enterprise.
• Become an expert in managing the sales pipeline in Salesforce.
• Manage quote creation, order processing, and day-to-day customer requests.

Requirements

• 3+ Years of Experience in Infrastructure Technology Sales.
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer).
• Energetic, upbeat, entrepreneurial, tenacious team player.
• Adaptable with demonstrable experience in high velocity technology companies.
• Experience using Salesforce.
• Familiarity with open source technology is a significant advantage.
• Excellent communication skills across all channels (in person, online, in writing) and the ability to form strong working relationships both in person and virtually.
• Experience using Command of the Message and MEDD(P)ICC is ideal.

Compensation & Benefits

• OTE compensation range for this role in the US is USD $170,000 - USD $210,000.
• Actual compensation may vary based on level, experience, and skillset.
• Benefits include equity, bonus (if applicable), and other benefits listed on the careers page.
• Compensation ranges are country-specific; recruiters will discuss specific market details for non-US applicants.

About Grafana Labs

Grafana Labs is the company behind Grafana, an open-source visualization tool used by over 20 million users globally to monitor diverse systems. Grafana dashboards are recognized across various high-profile events and organizations. Grafana Labs also supports over 3,000 companies, including major financial and e-commerce firms, with their observability strategies using the Grafana LGTM Stack (Grafana Cloud and Grafana Enterprise Stack), featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer

Grafana Labs is committed to building a diverse and inclusive workplace where talented individuals can thrive. They encourage applications from candidates whose experience may not align perfectly with every qualification. Grafana Labs recruits, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other characteristics that contribute to uniqueness. Diversity and equality are seen as drivers of a strong company culture.