Commercial Lines Account Manager

Position Overview

• Company: Foundation Risk Partners
• Location Type: Not Specified
• Employment Type: Not Specified
• Salary: Not Specified

Job Summary: The Commercial Lines Account Manager Collaborates with the team to consistently deliver high-quality customer service and ensures service standards including execution, delivery and retention are achieved. Provide efficient, professional, and courteous service to clients, by phone, in writing and in person. The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.

Essential Duties & Responsibilities

• Oversees all aspects of policy lifecycle from inception to renewals.
• Manages all P&C accounts, including recording, auditing, and maintaining account records.
• Interacts with clients, prospects, carrier underwriters, finance companies, colleagues, and corporate finance regarding P&C account management.
• Completes special projects and performs additional duties and responsibilities as assigned.

Job Competencies

Knowledge:

• Strong knowledge of P&C coverage, carriers, and marketplace in a broker environment.
• Knowledge of Agency Management Systems (AMS360) processes.
• Knowledge and experience in the Health Care industry (preferred).

Skills:

• Strong marketing experience and carrier relationships.
• Excellent written, oral, and email communication skills.
• Excellent organizational skills and ability to multi-task.
• Strong computer literacy; proficiency in Microsoft Suite (Excel, Word, Access, and Outlook).
• Analytical, problem-solving, and research skills.

Attitude:

• Maintains steadfast commitment to customer service.
• Strong sense of accuracy and attention to detail.
• Self-starter who takes initiative and can be effective with minimum supervision.
• Team player and willingness to provide backup regarding department responsibilities.

Education & Experience

• Education: Associates degree or equivalent preferred
• Experience: 3-5 years experience in P&C Account Management is preferred. Desirable experience with Health Care accounts.

Disclaimer

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO)

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability.