Clinical Success Director, Federal Accounts

United States

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$163,700 – $192,600Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial Intelligence, SoftwareIndustries

Requirements

Candidates must have 5+ years of experience as a clinician (MD, DO, PA, NP), possess experience with Epic and a deep understanding of clinical documentation workflows, and demonstrate a passion for problem-solving and creating new opportunities for clinicians. A proven track record of leading successful initiatives from conception through launch, the ability to build relationships across all organizational levels, and a strong understanding of the healthcare industry, including clinical workflows and regulatory requirements, are essential. Experience working with cross-functional teams in a fast-paced startup environment is also required, with up to 20% travel expected.

Responsibilities

The Clinical Success Director will provide clinician enablement through education and training, develop collateral and strategies for user adoption, and manage relationships with external clinical champions. They will surface product feedback by offering expert advice on clinical documentation strategies and collaborate with product teams to define a clinical product roadmap. Responsibilities also include providing product strategy recommendations based on aggregated user feedback, developing artifacts to articulate product enhancement benefits, and tracking end-user utilization and clinical success metrics. Additionally, the role involves evangelizing product capabilities and direction to prospective customers through sales collateral and product demonstrations.

Skills

Clinical Documentation

Generative AI

Healthcare

EMR Integration

Client Relationship Management

Product Feedback

Education

Training

Adoption Strategies

Abridge

AI platform for clinical documentation automation

About Abridge

Abridge provides a platform that changes how medical conversations are documented in healthcare settings. Its main product allows healthcare providers to record patient visits, which are then transformed into organized clinical documents. This helps doctors and other healthcare professionals save time on paperwork, allowing them to concentrate more on caring for their patients. Abridge stands out from its competitors by focusing specifically on the needs of healthcare providers, payers, and pharmaceutical companies, offering a solution that improves both documentation efficiency and patient outcomes. The goal of Abridge is to enhance the quality of patient care while making the documentation process easier for healthcare professionals.

Pittsburgh, PennsylvaniaHeadquarters

2018Year Founded

$201.8MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees