Strategic Partner Manager (Remote)

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Education, Nonprofit, Public Sector, Child CareIndustries

Requirements

Candidates should possess 5-8 years of experience in account management, customer success, or partner success, ideally with government or education-focused organizations, and demonstrate exceptional relationship management and communication skills. Experience working with or within public agencies is required, along with strong project management capabilities and a data-first, revenue-driven approach.

Responsibilities

The Senior Strategic Accounts Manager will own and grow relationships with a portfolio of government and nonprofit strategic accounts, acting as a trusted advisor and primary point of contact to guide partners through onboarding, support ongoing impact, and collaborate internally to ensure meaningful outcomes for families and providers. They will also lead cross-functional execution, coordinate internal teams, drive partner satisfaction and retention, collaborate with Sales teams to identify expansion opportunities, and serve as the voice of the partner internally to inform product and service improvements.

Skills

Account Management

Relationship Building

Stakeholder Engagement

Cross-functional Coordination

Data Analysis

Customer Success

Product Knowledge

Change Management

Consultative Selling

Wonderschool

Connects parents with childcare providers

About Wonderschool

Wonderschool connects parents with quality preschools, daycares, and in-home childcare programs. The platform works by recruiting and training childcare providers through a 12-week program, even if they lack prior licensing. This training helps providers gain the skills needed to run successful childcare programs and assists them in obtaining the necessary licenses and meeting health and safety standards. Unlike many competitors, Wonderschool offers a subscription-based service that provides childcare providers with tools like automated billing, parent communication portals, and ongoing professional development. The goal of Wonderschool is to simplify the childcare process for both parents and providers, ensuring high-quality care while reducing administrative burdens for providers.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$47.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Social Impact, EducationIndustries

51-200Employees

Risks

Increased competition from other tech-driven childcare platforms poses a threat.

Regulatory scrutiny over AI use in staffing could impact operations.

Economic downturns may reduce spending on childcare services, affecting revenue.

Differentiation

Wonderschool offers a unique platform for home-based childcare and preschool programs.

The company provides comprehensive support, including licensing and marketing, for childcare providers.

Wonderschool's marketplace connects parents with high-quality childcare options efficiently.

Upsides

Wonderschool raised $25 million to address childcare deserts and expand services.

Partnerships with state departments enhance training and support for childcare providers.

Growing demand for flexible childcare solutions boosts Wonderschool's market potential.

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