Client Manager II (Remote)

The Client Manager II is responsible for coordinating the execution of direct marketing and digital campaigns, ensuring alignment with client business objectives and strategic plans. Key duties include serving as the main point of contact for clients on project initiatives, leading meetings, and communicating project progress, opportunities, and financial implications. The role involves acting as a liaison with production, scoping, and pricing processes, identifying upsell opportunities, and coordinating the generation of cost estimates and proposals. Additionally, the Client Manager II liaises with Business Development Executives and Strategic Account teams, manages changes in strategy, and ensures client satisfaction by notifying team members of discrepancies or critical events. This position also requires maintaining documentation for individual projects, assisting with data processing specifications, reviewing creative copy, and managing project processes to meet established client deadlines and budgets.