Project Manager - Client Operations

Remote

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$105,000 – $115,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates should possess a Bachelor's degree and have at least 3 years of experience as a Project Manager within a healthcare organization. Preferred certifications include Project Management Professional (PMP) or Green Belt Lean Six Sigma. Strong organizational skills with attention to detail, proven leadership abilities to manage cross-functional teams, effective communication skills, and the capacity to work independently or collaboratively are essential. Proficiency in project management tools like SmartSheets or MS Project, and advanced knowledge of Microsoft Office Suite (Excel, Outlook, Teams, PowerPoint, Word) are required. The role is remote, preferably in Eastern or Central time zones.

Responsibilities

The Project Manager will be responsible for the successful planning, execution, and completion of projects within the Client Operations Organization, bridging Client Success and the broader Centivo organization. Key duties include developing comprehensive project plans, managing resources (personnel, budget, equipment), facilitating stakeholder communication, identifying and mitigating risks, ensuring quality assurance through reviews and testing, and managing project timelines. The role also involves resolving project issues, maintaining accurate documentation and providing regular progress reports, managing changes to project scope, and conducting post-project evaluations for lessons learned and future improvements.

Skills

Project Planning

Resource Management

Stakeholder Communication

Risk Management

Quality Assurance

Timeline Management

Issue Resolution

Centivo

Affordable health insurance with primary care focus

About Centivo

Centivo provides health insurance focused on making healthcare affordable and accessible. The company emphasizes primary care, offering free primary care services, no deductibles, and low, predictable copays to help keep its members healthier and reduce the need for hospital visits. Centivo generates revenue by charging employers for health plans provided to their employees, which leads to lower medical costs and increased usage of the plans. A key feature of Centivo's offering is its integrated virtual care service, allowing members to access care conveniently. The company is distinguished by its commitment to quality, curating providers based on strict price and quality standards, particularly in primary care. Centivo's goal is to enhance the member experience while lowering overall healthcare costs.

Buffalo, New YorkHeadquarters

2017Year Founded

$183.7MTotal Funding

DEBTCompany Stage

Financial Services, HealthcareIndustries

201-500Employees

Benefits

Insurance: Medical, dental, vision, life & diability

401k plan

Access to a health savings account

Commuting and dependent care FSA

Competitive salary, bonus, & equity

Risks

Integration challenges with Eden Health may disrupt service delivery if not managed well.

Chronic shortages in primary care access could impact Centivo's care delivery model.

Increased competition from AI-driven startups may challenge Centivo's market position.

Differentiation

Centivo emphasizes primary care partnerships to coordinate healthcare needs effectively.

The company offers free primary care, no deductibles, and low, predictable copays.

Centivo integrates virtual care and mental health services for comprehensive healthcare solutions.

Upsides

Centivo raised $75M to expand affordable health plans amid rising U.S. healthcare costs.

Acquisition of Eden Health enhances Centivo's virtual care and mental health services.

Growing trend of virtual care aligns with Centivo's integrated virtual care service.

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