Key technologies and capabilities for this role
Common questions about this position
The position is hybrid.
This information is not specified in the job description.
Key skills include strong technical aptitude, expertise in marketing automation (especially Marketo), experience managing end-to-end email campaigns and nurture streams, and the ability to write clear, concise copy for ads, landing pages, and emails.
Aisera has a dynamic and fast-paced team environment where employees are given a lot of responsibility and ownership, with a high degree of empathy for customers and each other; they hire from a wide range of backgrounds.
A strong candidate has strong technical aptitude, attention to detail in executing processes and meeting lead goals, experience with marketing automation like Marketo, and the ability to design full-funnel strategies while adhering to email best practices.
Develops AI chatbots for IT operations
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.