Business Development Representative at Glia

Lehi, Utah, United States

Glia Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 1+ years of experience as a Sales Development Representative or Business Development Representative (preferred)
  • Experience working in Banking, Insurance, Fintech, or other Financial Services (preferred)
  • Fundamental understanding of the lead generation process (preferred)
  • Experience in high-growth technology organizations (preferred)
  • Bachelor's degree

Responsibilities

  • Become an expert at using lead-generation tools such as SalesLoft, Salesforce, ZoomInfo, Sales Navigator, and account-based marketing tools to create targeted lists of prospects
  • Conform to best practices for sales development with telephone calls, LinkedIn, emails, and conferencing calls with new prospects
  • Follow up on marketing qualified leads
  • Work with Marketing to craft the best follow-up strategies for Inbound leads
  • Work with assigned Account Executives to build Outbound plans
  • Ask targeted, intelligent questions to speak knowledgeably with C-suite and VP-level executives
  • Coordinate meetings for Account Executives and log all activities in CRM
  • Achieve monthly goals for meetings set and new pipeline opportunity creation

Skills

Lead Generation
Outbound Sales
Inbound Sales
Cold Calling
Email Outreach
Social Selling
Account Based Marketing
Sales Cadences

Glia

Digital customer service solutions for banks

About Glia

Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.

New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees

Benefits

Stock Options
Professional Development Budget

Risks

Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.

Differentiation

Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.

Upsides

Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.

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