Business Development Representative

About 7shifts

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

Business Development Representative Role

As the Business Development Representative at 7shifts, you will play a crucial role in expanding our business by turning leads into qualified opportunities for our Account Executives. Reporting to the Senior Manager, Sales Development & Partnerships, you will manage a high-volume pipeline, make daily outbound calls to engage prospects, and maintain accurate records in our CRM. This role offers the opportunity to develop deep product knowledge, gain insights into our customers, and build essential sales skills. You’ll tackle challenges like overcoming objections, refining outreach strategies, and collaborating with teams across the company, all while making a direct impact on our business.

What You’ll Do

• Manage a high-volume pipeline of inbound trial users, focusing on converting them into paid subscribers or scheduling demos with Account Executives
• Make 50-70+ outbound calls daily to engage trial users, answer questions, and drive conversions
• Keep an organized pipeline by maintaining accurate records and updating Salesforce to track outreach and follow-ups
• Leverage sales tools like Outreach, Zoom, Vidyard, and Salesforce to connect with prospects and generate new business
• Qualify and prioritize leads, ensuring a seamless handoff to Account Executives when needed
• Deliver personalized follow-ups to increase engagement and maximize conversion opportunities
• Continuously improve outreach strategies based on performance data and feedback to enhance results

What You Bring

• 1+ years of cold calling or outbound sales experience, with a proven ability to engage and convert prospects
• Strong verbal and written communication skills, with the ability to successfully engage prospects
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively
• Comfortable working in a fast-paced, dynamic environment where priorities can shift quickly
• Proven track record of success, whether through sales achievements, competitive performance, or goal-driven results

It’d Be Even Cooler If You Had

• Previous experience working in the restaurant or tech industry
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) or sales engagement platforms (e.g., Outreach)
• Familiarity with the 7shifts product

Our Commitment to Our Shifties

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the