Associate, Business Development at ServiceRocket

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum of 1-2 years of customer facing experience, specifically in sales support or sales operations
Bachelor’s degree or equivalent experience; fresh graduates encouraged to apply
Proven track record of delivering exceptional customer experiences
Excellent written and verbal communication skills, including strong presentation abilities
Strong multi-tasking and organizational abilities with meticulous attention to detail
Ability to thrive in a fast-paced, global environment, collaborating effectively across cultures and time zones; able to leverage synchronous and asynchronous communication tools
Quick learner with a strong sense of ownership and resilience
Self-motivated, results-oriented, and committed to exceeding expectations

Responsibilities

Proactively identify and qualify prospective customers leveraging business directories, industry events, and community engagement
Collaborate with cross-functional teams, including Sales and Marketing teams, to deliver exceptional customer experiences
Educate customers on the value proposition and benefits of our solutions
Collaborate closely with our marketing team to develop and execute effective strategies to promote our services and product offerings
Participate in customer calls to understand needs and build relationships
Develop and execute targeted sales strategies in partnership with Account Executives to increase funnel conversion rates and generate high-quality leads
Drive sales growth and account management within assigned territory
Act as a subject-matter expert on all things ServiceRocket–products and services
Reporting on activity through company-required platforms; at times, present updates to the Leadership team and company

Skills

Key technologies and capabilities for this role

ProspectingLead QualificationSales StrategyCustomer EngagementBusiness DirectoriesIndustry EventsCommunity EngagementCross-functional CollaborationValue PropositionFunnel Conversion

Questions & Answers

Common questions about this position

What is the salary for this Associate, Business Development position?

This information is not specified in the job description.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills and experience are required for this role?

The role requires 1-2 years of customer-facing experience in sales support or operations, excellent written and verbal communication skills including presentation abilities, strong multi-tasking and organizational skills with attention to detail, and the ability to thrive in a fast-paced global environment.

What is the company culture like at ServiceRocket?

ServiceRocket offers a fun-loving and inclusive work environment that supports professional growth and personal well-being, with a collaborative mindset, diverse team of Rocketeers, and certifications as a best place to work in US, Chile, and Malaysian offices.

What makes a strong candidate for this Business Development role?

Strong candidates have 1-2 years of customer-facing sales experience, a Bachelor’s degree or equivalent (fresh graduates encouraged), proven customer experience delivery, excellent communication and organizational skills, and the ability to collaborate globally as a quick learner.

ServiceRocket

Consulting and services for Atlassian products

About ServiceRocket

ServiceRocket offers solutions and services for Atlassian products like Jira and Confluence, including consulting, training, managed services, licensing, and apps. The company helps businesses of all sizes optimize their use of Atlassian software to improve project management and collaboration. Unlike its competitors, ServiceRocket provides a comprehensive suite of services tailored to enhance the value of Atlassian investments. The goal is to maximize productivity and efficiency for organizations using these tools.

Sydney, AustraliaHeadquarters

2001Year Founded

$270KTotal Funding

SEEDCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

201-500Employees