Associate, Business Development at ServiceRocket

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum of 1-2 years of customer facing experience, specifically in sales support or sales operations
Bachelor’s degree or equivalent experience; fresh graduates encouraged to apply
Proven track record of delivering exceptional customer experiences
Excellent written and verbal communication skills, including strong presentation abilities
Strong multi-tasking and organizational abilities with meticulous attention to detail
Ability to thrive in a fast-paced, global environment, collaborating effectively across cultures and time zones; able to leverage synchronous and asynchronous communication tools
Quick learner with a strong sense of ownership and resilience
Self-motivated, results-oriented, and committed to exceeding expectations

Responsibilities

Proactively identify and qualify prospective customers leveraging business directories, industry events, and community engagement
Collaborate with cross-functional teams, including Sales and Marketing teams, to deliver exceptional customer experiences
Educate customers on the value proposition and benefits of our solutions
Collaborate closely with our marketing team to develop and execute effective strategies to promote our services and product offerings
Participate in customer calls to understand needs and build relationships
Develop and execute targeted sales strategies in partnership with Account Executives to increase funnel conversion rates and generate high-quality leads
Drive sales growth and account management within assigned territory
Act as a subject-matter expert on all things ServiceRocket–products and services
Reporting on activity through company-required platforms; at times, present updates to the Leadership team and company

Skills

Prospecting

Lead Qualification

Sales Strategy

Customer Engagement

Business Directories

Industry Events

Community Engagement

Cross-functional Collaboration

Value Proposition

Funnel Conversion

ServiceRocket

Consulting and services for Atlassian products

About ServiceRocket

ServiceRocket offers solutions and services for Atlassian products like Jira and Confluence, including consulting, training, managed services, licensing, and apps. The company helps businesses of all sizes optimize their use of Atlassian software to improve project management and collaboration. Unlike its competitors, ServiceRocket provides a comprehensive suite of services tailored to enhance the value of Atlassian investments. The goal is to maximize productivity and efficiency for organizations using these tools.

Sydney, AustraliaHeadquarters

2001Year Founded

$270KTotal Funding

SEEDCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

201-500Employees