Analyst, GHRO at The Walt Disney Company

Minato-ku, Tokyo, Japan

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, MediaIndustries

Requirements

Bachelor's degree or equivalent education
3+ years of HR business experience, including social insurance procedures administration
Experience in shared services or payroll processes preferred
Experience using Workday and SAP preferred
Ability to promote various HR processes and provide high-quality HR services in a fast-paced environment
Meticulous handling and appropriate management of confidential information
Organizational and logical execution of tasks with flexibility to adapt to changes
Proactive problem-solving with initiative to resolve issues efficiently
Ability to build strong trust relationships across the organization
Excellent written and verbal communication skills in Japanese and English (business level)
Efficient Microsoft Office skills and technical aptitude for HR information systems (Excel functions required)

Responsibilities

Support employee lifecycle processes (onboarding, transfers, terminations, social insurance procedures, etc.) using HR information systems (Workday/SAP)
Check data processed in HR systems and ensure accuracy of information
Collaborate with external vendors for smooth social insurance procedures and related operations
Manage employee data, relocation support, HR-related reports, etc., while understanding and properly applying applicable policies
Continuously analyze daily operations and proactively drive improvements for better employee support
Act as key contact for other HR partners/vendors to improve process efficiency and employee support
Respond to employee inquiries with high professionalism and provide excellent support
Utilize knowledge management tools to provide accurate information to all employees
Use ServiceNow system to manage employee inquiries and response progress
Analyze system processes, identify issues/risks, and propose improvements
Create job guides and end-user operation guides for internal systems

Skills

Key technologies and capabilities for this role

WorkdaySAPServiceNowExcelJapaneseEnglishHRISSocial Insurance ProceduresData ManagementProcess Analysis

Questions & Answers

Common questions about this position

What experience is required for this Analyst, GHRO position?

Candidates need a bachelor's degree or equivalent, at least 3 years of HR business experience including social insurance procedures, with shared services or payroll process experience preferred. Experience using Workday and SAP is desirable.

What skills are essential for this role?

Key skills include business-level Japanese and English communication (written and verbal), efficient Microsoft Office skills with Excel functions required, technical aptitude for HR information systems, organizational and logical execution, flexibility to change, proactive problem-solving, and building trust across the organization.

Where is this position located?

The position is located in Minato-ku, Japan.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this GHRO Analyst role?

Strong candidates have 3+ years in HR with social insurance experience, preferably in shared services or payroll, hands-on Workday/SAP usage, advanced Excel skills, bilingual Japanese/English proficiency, and the ability to handle confidential data meticulously while proactively improving processes in a fast-paced environment.