Title Insurance Workflow Administrator

Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Title Insurance, Financial ServicesIndustries

Requirements

Candidates must have at least 3 years of ResWare Administration experience and a Bachelor's degree in computer science, information systems, or a related field, or equivalent work experience. Advanced SQL proficiency, knowledge of ResWare API and integration capabilities, and proficiency in data analysis and reporting tools are required. Understanding of title industry workflows and processes, strong analytical and problem-solving skills, excellent attention to detail, and strong communication skills are essential.

Responsibilities

The Title Insurance Workflow Administrator will manage, maintain, and optimize the title insurance production system to ensure operational efficiency. This includes identifying opportunities for improvement, configuring system settings and workflows, managing user accounts and permissions, and supporting system integrations. The role involves troubleshooting technical issues, providing advanced user support, implementing custom templates and automation rules, creating documentation, designing and writing complex SQL queries for reporting, and serving as a subject-matter expert on the production system workflow. The administrator will also communicate changes and needs to stakeholders, provide recommendations for efficiency gains, and own customer issues from initial contact to resolution.