[Remote] Global Payments Operations Specialist at Carrot Fertility

Remote

Carrot Fertility Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Bachelor's degree in Economics, Finance, Business Administration or related field
  • 2+ years of professional experience in payment operations at a fintech or payments company or equivalent experience in banking
  • Strong understanding of payment processing workflows, including cross-border payments, currency conversions, and reconciliation
  • Experience working with payment platforms such as Stripe, Modern Treasury, Airwallex, and Corpay
  • High level of integrity, initiative, motivation and curiosity
  • Strong analytical skills, detail-oriented, and solid ability to communicate verbally and in writing
  • Strong knowledge of Microsoft Excel and/or Google Sheets
  • Comfort working and communicating with cross-functional teams and outside customers
  • Self-starter with the ability to effectively plan, coordinate, and deliver results with minimal guidance

Responsibilities

  • Ensure the accuracy and efficiency of global payment processing
  • Partner closely with Customer Success and Member Success teams
  • Improve operational workflows
  • Create or refine process documentation
  • Contribute to automation, scalability, and product enhancements that strengthen Carrot’s global payment experience for members
  • Improve financial operations through process documentation, workflow optimization, or automation tools (Preferred)
  • Identify inefficiencies and implement scalable solutions (Preferred)
  • Handle high-volume money movement or transactional payments under tight deadlines (Preferred)
  • Develop best practices and create scalable systems (Preferred)

Skills

Carrot Fertility

Global fertility care platform offering comprehensive support

About Carrot Fertility

Carrot Fertility offers a global platform for comprehensive fertility care, including services like education, IVF, pregnancy support, and fertility preservation. The platform connects users with over 10,000 providers in more than 130 countries, ensuring inclusive access to care for individuals of all backgrounds. Carrot's unique single embryo transfer (SET) program has the highest success rates among fertility benefits providers, and it also claims to reduce C-section rates through expert support. The company's goal is to provide affordable and evidence-based fertility services to individuals and corporate partners.

San Francisco, CaliforniaHeadquarters
2016Year Founded
$111.1MTotal Funding
SERIES_CCompany Stage
Financial Services, HealthcareIndustries
201-500Employees

Benefits

Healthcare coverage
Telehealth resources
Productivity stipend
Co-working spaces
Paid parental leave
401k
Home office stipend
Flexible time off policy

Risks

Increased competition from similar fertility care platforms may impact Carrot's market share.
Economic downturns could reduce corporate spending on fertility benefits, affecting Carrot's revenue.
Data privacy concerns with digital expansion may lead to regulatory scrutiny.

Differentiation

Carrot Fertility offers a pioneering single embryo transfer program with high success rates.
The company provides a comprehensive, inclusive fertility care platform across 130 countries.
Carrot's multilingual platform enhances accessibility, offering services in multiple languages and currencies.

Upsides

Growing demand for fertility benefits in corporate wellness programs boosts Carrot's market potential.
CarrotMatch platform enhances personalized and streamlined fertility care, improving user satisfaction.
Partnerships with health organizations enhance Carrot's integrated health solutions and market position.

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