Advisory Solution Consultant - Commercial

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, AI TechnologyIndustries

Requirements

Candidates must have 7+ years of pre-sales solution consulting or sales engineering experience, with proficiency in the ServiceNow platform or cloud software solutions. Experience leveraging or critically thinking about AI integration into work processes is required, along with experience collaborating with product management, product marketing, partners, and professional services. Territory management skills, including pipeline building and working with sales counterparts, are also necessary, and travel may be required.

Responsibilities

The Solution Consultant will act as a technical and domain expert to support product sales, guiding revenue for assigned products. This role involves leading discovery workshops to understand customer challenges, delivering product demonstrations, and answering technical questions from customers, partners, and colleagues. Responsibilities also include providing feedback to product management on enhancements, sharing best practices with other Solution Consultants, staying current on competitive analysis, and supporting marketing events.

Skills

Solution Consulting

Product Positioning

Sales Cycles

Technical Consulting

Product Demonstrations

Customer Needs Analysis

Product Management Feedback

Competitive Analysis

Market Differentiation

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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